What our priorities are and how we are doing
The Trust's latest Annual Report was published in July 2011 and is available by clicking here. The Annual Report includes a welcome from our Chair - Baroness Rennie Fritchie, Directors' Report and a review of the year together with our financial accounts and other key information.
Annual business plan
Our latest business plan is held on the Monitor website.
Targets, aims and objectives
Can all be found in our Annual Report.
Strategic Direction document (5 year plan)
This document is currently being updated and will be available soon.
Performance against targets (KPI)/performance framework
Can all be found in our Annual Report.
Clinical governance
Clinical Governance was originally defined as
‘…A framework through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which excellence in clinical care will flourish…’ (A First Class Service – Quality in the new NHS, 1998)
It is the process by which we
- ensure that quality is at the heart of the care that we provide
- aim to achieve the highest possible standards of care
- ensure that we learn from mistakes and wherever possible prevent them from reoccurring
- help to gain public confidence in our services
- meet our responsibilities as set by the government
When seen from the service user’s point of view, clinical governance is fundamentally about 2 key themes
- having confidence that the people providing their care are as competent and skilled as possible
- being spoken to with respect and empathy
Care Quality Commission - Annual check
The last Care Quality Commission review for 2008/9 found that 2gether NHS Foundation Trust performed very well across all of our assessments, and therefore the trust received an overall score of excellent.
For detailed information, please click here.
Audit reports
Can all be found in our Annual Report.
Service User Surveys
The results of our service user surveys are included on the CQC website.