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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Job opportunities for anyone interested in working for NHS services in Herefordshire will be promoted at a recruitment event on Tuesday 4 April.

The event is being jointly hosted by Wye Valley Trust and ²gether NHS Foundation Trust at the Kindle Centre, in Belmont Road, Hereford, between 3 and 7pm.

Positions on offer will include bank roles for nurses and health care assistants, roles in hotel services and a range of clinical opportunities.

There will be an opportunity for interviews on the day or for potential candidates to take their CV along and have an informal chat with managers.

Alison Wilmott-Miller, Assistant Human Resources Director for ²gether, said: “Between our two Trusts, we jointly employ large numbers of nurses, doctors, physiotherapists, health care assistants, speech and language therapists, psychological wellbeing practitioners, administration staff and more.

“This means we have a lot of opportunities available, both for people wanting to join the NHS and those already within the NHS who want to advance their careers.

“The event at the Kindle Centre is a great opportunity to come along and find out what we have to offer. You can even have an interview there and then if we have a suitable role for you.”

Karen Miller, Recruitment and Retention Manager for Wye Valley Trust, added:  “Visitors to the event will be able to speak to representatives from the Trust’s recruitment team and will also have the opportunity to talk to other professional representatives about what it’s like to work for Wye Valley NHS Trust, including our community hospitals in Ross, Leominster, Bromyard and Hillside.

“There’s a huge variety of jobs available at the Trust and whether you’re looking to become a nurse caring for children, looking after older people or anything in between, we’ve got vacancies.”

There is no requirement to book, however if you would like further information please visit http://www.2gethernhs.co.uk/recruitment-event-in-herefordshire/.


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