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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

We're ²gether

We provide specialist mental health and learning disability services to the people of Gloucestershire and Herefordshire. We’re an innovative and forward-thinking organisation, with a real commitment to providing a high quality service. We were also the first trust in the country to be awarded an ‘outstanding’ rating for acute inpatient services, crisis services and psychiatric intensive care services.

Work for us

Work for us

We have a variety of opportunities available for experienced and newly qualified staff. If you are looking for a new role and want to learn more about working for ²gether, visit our dedicated recruitment website.


Are you a carer?

Carers and families provide a vital support network but are at greater risk of experiencing mental and physical health problems and emotional stress themselves due to the demands of being a carer. As well as providing care and treatment for the people who use our services, we are also here to support you.

We're rated good by the Care Quality Commission

We're rated good

Our services are rated ‘Good’ by the Care Quality Commission (CQC). See our full report.

How did we do?

How did we do?

Your views and suggestions are important. They help us to improve the services we provide. We would like you to tell us about your experiences so that we can continue to make life better for people who use our services and their families/carers.

Let's Talk logo

Let's Talk

Let’s Talk is our Improving Access to Psychological Therapies (IAPT) service. We are a free service and are here to listen, help and suggest the best way forward for you.


Follow us for regular updates on @2getherTrust


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What is ²gether NHS Foundation Trust?

²gether NHS Foundation Trust (²gether) provides specialist mental health and learning disability services to the people of Gloucestershire and Herefordshire.

We serve a combined population of 761,000 people who live within 1,900 square miles of rural and urban landscape. 96% of our services are provided within the community and as close to an individual’s family and friends as possible – this is an essential factor in helping to improve a person’s recovery.

Last year, our 2,300 dedicated permanent and bank staff delivered services to more than 40,000 individuals and offered education and support to their carers and families.

Find out more

Learn more about ²gether NHS Foundation Trust