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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

We are participating in a research study providing online support for carers of people with psychosis.

The study, called COPe (Carers for People with Psychosis E-Support) is being run by St George’s University of London.

There are 10 sites participating nationally, and we are able to offer the opportunity to carers in both Herefordshire and Gloucestershire.

Participants can be carers in any capacity –  siblings, parents, partners, other relatives or friends. They do not need to be co-habiting with the person experiencing psychosis. Carers do need to be 18 or above, living in England, able to communicate in English and have regular access to the internet – through laptop, PC or phone.

The study will evaluate an online resource providing peer support, information on psychosis and ways for carers to look after themselves. Participants will receive £30 in total for their time.

To find out more, please contact Sarah Little, on 01242 634490 or email 2gnft.research@nhs.net.

You can also visit http://cope-support.org, or follow @COPe_support on Twitter.

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