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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care, please contact your GP or go to your nearest A&E.

Please visit our get in touch section if your enquiry is not urgent. We recommend that you speak to your GP in the first instance.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

Please note: from 3 April 2017 telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Between 7am and 10pm. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

 

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP. Your GP is your family doctor – the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable or need to talk to somebody now?

If so there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

About Us

Who we are and what we do

²gether NHS Foundation Trust (²gether) provides specialist mental health and learning disability services to the people of Gloucestershire and Herefordshire.

We serve a combined population of 761,000 people who live within 1,900 square miles of rural and urban landscape. Ninety-six percent of our services are provided within the community and as close to an individual’s family and friends as possible – this is an essential factor in helping to improve a person’s recovery.

Last year, our 2,300 dedicated permanent and bank staff delivered services to more than 40,000 individuals and offered education and support to their carers and families.

Our core values

Our Vision

Our vision has four main elements:

  • to be the provider of choice for the population and commissioners we serve
  • to be an employer of choice in a competitive employment environment
  • to provide high quality, cost-effective services that are attractive to commissioners and individuals
  • to ensure the long-term stability and viability of our organisation

Key Strategic Priorities

Our strategic and operational plans highlights three key priorities:

  • Continuous quality improvements
  • Internal and external engagement to support delivery of a challenging agenda
  • Transformation to ensure sustainability
  • to ensure the long-term stability and viability of our organisation.

Declaration of Compliance

To read our most recent declaration to NHS Improvement required by General condition 6 and Continuity of services condition 7 of the NHS provider licence, please click here. To read the Board paper related to our declaration, please click here.

We are also compliant with the Government’s requirement to eliminate mixed-sex accommodation, except when it is in the patient’s overall best interest or reflects their personal choice. We have the necessary facilities, resources and culture to ensure that patients who are admitted to our hospitals will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area.

What are NHS Foundation Trusts?

NHS Foundation Trusts are run locally, not by central Government. We are regulated by NHS Improvement and help ensure local accountability, ownership and control of NHS services in your area. We also seek to provide people with an opportunity to learn about services and get more involved.

We work with our members, services users and their carers and local organisations to gather feedback and advice. This feedback helps us develop a range of comprehensive services that meet the needs of our local communities and make continued improvements in all that we do.

This makes sure that the people we serve have access to the right services in the right place and at the right time.

How we make decisions

The Trust holds regular board meetings where decisions affecting the Trust are made. The dates for future meetings, board papers and minutes of previous meeting are all available on this website.

How we fit into the NHS structure

²gether is an NHS Foundation Trust. We are part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is run locally, not by Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

We have a board of governors, with representatives elected by local people and staff. We are free from Government control and free to manage our own budgets. As a key part of the NHS, we will be inspected and certified by the Care Quality Commission (CQC) to the same standards as other NHS trusts. We will continue to provide services according to the NHS principle of free care – based on need and not the ability to pay – and the assets used to deliver NHS services are protected under law.

How does this benefit the community?

With greater freedoms as an NHS Foundation Trust, we can develop services that are more responsive to local needs. A funding system allows us to borrow, up to an agreed limit, and keep any surpluses. We can then use this money to improve facilities and services, without having to go through lengthy bidding procedures in competition with other NHS organisations. We can still apply for funds made available to meet national priorities. We plan and work closely with other partners in the local NHS and social services. However, the greater freedoms to set up new types of partnerships and to work differently have lead to new and innovative service developments.

How does this benefit staff?

As an NHS Foundation Trust we are able to explore different ways of working in partnership with staff to deliver local services with increased freedom to reward excellence. Staff have the opportunity to become a member of our NHS Foundation Trust and elect staff members on the board of governors.

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