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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A new app will offer suicide prevention information, help and support to people in Gloucestershire and Herefordshire.

The Stay Alive app, which is the UK’s first suicide prevention app, was created by Grassroots Suicide Prevention, and will now be available in Gloucestershire and Herefordshire after it was licensed to 2gether NHS Foundation Trust.

 

“Always there for the user, whenever they are feeling vulnerable.”

Sally Ashton, Clinical Continuous Improvement Lead for the Trust, explained why the Trust was licensing the app: “We’re very pleased to be licensing Stay Alive for people in Gloucestershire and Herefordshire.

“The app has received excellent feedback in the areas it has already been used, and we believe it offers and excellent source of advice and information for people who may have thoughts of suicide, and those who support and care for them.

“The content is completely free and is available online and offline, so is always there for the user, whenever they are feeling vulnerable. “

 

About the app

Among the app content is:

  • Quick access to UK national crisis support helplines
  • Quick access to local crisis services in Brighton & Hove and Sussex (additional local/regional crisis services will be added as other mental health trusts/public health departments buy a license for the app – see below)
  • A mini-safety plan that can be filled out by a person considering suicide
  • A LifeBox to which the user can upload photos from their phone reminding them of their reasons to stay alive
  • Strategies for staying safe from suicide
  • How to help a person thinking about suicide
  • Suicide myth-busting
  • Research-based reasons for living
  • Online support services and other helpful apps
  • Suicide bereavement resources

The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

Accessibility