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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Armed forces veterans in Herefordshire and Gloucestershire are being urged to seek support if they are experiencing mental health issues.

The call comes in advance of Armed Forces Day this Saturday (June 25), and by the first mental health NHS trust to sign the Corporate Covenant.

²gether NHS Foundation Trust signed the Corporate Covenant a year ago, as a sign of commitment to its two core principles:

• no member of the armed forces community should face disadvantage in the provision of public and commercial services compared to any other citizen; and
• in some circumstances special treatment may be appropriate, especially for the injured or bereaved.

Shaun Clee, ²gether’s Chief Executive, said: “When we signed the covenant a year ago, it underlined our commitment to supporting military personnel and veterans.

“We know that the earlier people seek help for mental health conditions, the better the outlook is for a swift and straight forward recovery. However, we also know that veterans may take longer to seek help.

“As Armed Forces Day approaches I would encourage all veterans to speak up if they are experiencing any form of mental health issue and if you know a veteran who needs support, please encourage them to seek it.”

There are a variety of ways in which veterans can seek support. These include:

·    Speaking to your GP
·    Ringing ²gether NHS Trust’s Let’s Talk service on 0800 073 2200
·    Visiting the Let’s Talk website at www.²gether.nhs.uk/feelbetter
·    Visiting Big White Wall at www.bigwhitewall.com
·    Ringing the Samaritans on 116 123
·    Ringing Combat Stress on 0800 138 1619
·    Visiting the Combat Stress website at www.combatstress.org.uk

²gether will be participating in the Herefordshire 1916 Centenary Commemoration and Armed Forces Day celebrations in Ledbury on Saturday. The free event runs from 10am until 4pm in Ledbury High Street.