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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

The ninth annual Big Health Check and Social Care Open Day will take place in Gloucester next week.

The event will take place on Wednesday 24 May, at Oxstalls Sports Park from 9:30am – 4pm.

The event is aimed at helping people with learning disabilities to stay active and healthy.  Those attending will be able to take part in a wide range of activities, meet new friends and have fun.

There will be wide range of stalls for people to browse, and people will be able to have a go at plenty of sporting activities, including adapted tennis, Boccia, golf, adapted bikes, snooker, adapted badminton, football, rugby and trampolining.

Other attractions will include Gloucestershire Fire and Rescue Service, Gloucestershire Constabulary, including their police horses, Scrubditch Farm, a big red double decker bus and Mobiloo, who will be demonstrating their accessible changing, hoist and toilet facility. Workshops will include electronic music making for people of all abilities, circus skills, and Art Shape.

The Big Health Check Day has been organised in partnership with:

  • Gloucestershire Clinical Commissioning Group
  • Gloucestershire County Council
  • Inclusion Gloucestershire
  • Gloucester ASDA
  • Active Gloucestershire
  • Gloucestershire College
  • Hartpury College
  • University of Gloucestershire
  • Special Olympics Gloucestershire
  • Barnwood Trust
  • Gloucestershire Care Services NHS Trust


The event is open to anyone with a learning disability, as well as their families, carers and support workers.

Big Health Check Day is part of the implementation of the all-age, all-disability, Building Better Lives strategy.

Take a look at the Facebook event for updates and more information.

For further information about the day, please contact Simon Shorrick on 01452 321015 or email simon.shorrick@nhs.net.


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