Q

Search for a condition, service or location

Translate this page

 

Q

Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Meet our Board Members

Our Board of Directors provide leadership and help drive overall trust performance, ensuring accountability to Governors and our members.

The Board is legally responsible for the strategic and day-to-day operational management of the Trust, our policies and our services. It maintains a scheme of delegation giving authority to Directors and others within certain limits to carry out actions required under financial procedures and the Mental Health Act.

Our Board Directors

Ingrid Barker

Ingrid Barker

Chair

Ingrid Barker is Joint Chair of ²gether and Gloucestershire Care Services NHS Trust. She has been Chair of Gloucestershire Care Services NHS Trust since April 2011. She was previously a Non Executive Director on the board of NHS Gloucestershire for five years.

Ingrid is a Trustee and board member for NHS Providers, elected to represent the community trusts across the country. Ingrid has undertaken national policy and service development roles through the Centre for Mental Health Services Development.  She was Deputy Chief Executive of an NHS trust in Surrey and led Croydon Mental Health Unit as Unit General Manager, transforming institutional services to community provision.

A qualified social worker, Ingrid established a service for young homeless people in central London and was Regional Director of MIND.  She also led the creation of the first mental health patients councils and advocacy projects in Britain.

Paul Roberts

Paul Roberts

Chief Executive

Paul was appointed as Joint Chief Executive in April 2018 for Gloucestershire Care Services NHS Trust and ²gether NHS Foundation Trust.

Paul has been a Chief Executive for over twenty years and spent more than five years in Wales leading a large health board responsible for community, mental health and learning disability services as well as four acute hospitals. He spent fourteen years in Plymouth as Chief Executive of community and mental health services and then the acute teaching hospital NHS Trust.

An Oxford University graduate, Paul has also held a variety of national roles across the NHS, including being a trustee of the NHS Confederation, vice-chair of the Association of UK University Hospitals and a member of the Independent Reconfiguration Panel.

Colin Merker

Colin Merker

Deputy Chief Executive

Colin has 39 years’ NHS experience. He is a professionally qualified Chartered Engineer. For the last 22 years he has held board level posts in a number of NHS organisations. Colin has experience of commissioning services at a PCT and regional level as well as operationally directing services at a provider level.

Colin has experience of establishing and running a successful NHS shared service. He was Director of Mental Health Services in Coventry from 2002 and Chief Operating Officer of the Coventry & Warwickshire NHS Trust from 2006 until joining ²gether in 2009.

John Campbell

John Campbell

Interim Director of Service Delivery

John has over 20 years senior management experience in both the NHS and the third sector, spanning mental health, learning disabilities, acute and community services. Prior to joining ²gether in February 2018, John held a national role as managing director for mental health for Turning Point, one of the largest social enterprises in the country. He oversaw the attainment of ‘outstanding’ rating from the Care Quality Commission (CQC) for two independent hospitals, the first services in Turning Point to achieve this rating, and developed innovative models of care combining digital and therapeutic intervention for Improved Access to Psychological Therapy (IAPT) services.

John’s last NHS posts before joining ²gether were as Chief Operating Officer and then Deputy Chief Executive for Black Country Partnership NHS Foundation Trust.  During his eight years with the Trust, he led the programme to attain foundation trust status, oversaw a range of large scale service developments and improvements and managed integration and transformation of services as a result of acquisitions.

John has an MSc in Healthcare Policy and Management from the University of Birmingham and holds qualifications in marketing (Chartered Institute of Marketing), coaching and project and programme management (APM).

He is passionate about leadership development and co-production of service solutions, working alongside people that use services, carers and wider stakeholders. He is particularly keen to promote the employment of ‘Experts by Experience’ in the delivery of services. 

Marie Crofts

Marie Crofts

Director of Quality

Marie is a mental health nurse with over 30 years’ experience. She has worked in adult and children services across provider organisations as well as within specialised commissioning. The majority of her working life she has lived and worked in the West Midlands developing evidence based practice, as well as service improvement work within the National Institute of Mental Health in England.

Marie has worked in service director roles managing large scale Child and Adolescent Mental Health Services (CAMHS) and more recently been Deputy Director of Nursing and Operations within a community trust in Liverpool. She is committed to improving services through engagement with service users and their families as well as active and effective engagement with all staff. She has a passion for involving families in services as well as an interest in parental mental health and child welfare.

Andrew Lee

Andrew Lee

Director of Finance and Commerce

Andrew has 35 years of experience working in the NHS and is a Fellow of the Chartered Association of Certified Accountants (FCCA). Over the last 20 years, Andrew has been either Finance Director or Deputy Director within the NHS, working in service provision including acute, mental health and community services; and shared service provision; service commissioning at health authority level and PCT level.  Andrew also played a lead role in setting up a clinical commissioning group and worked at the Welsh Assembly Government for two years.

As well as operating as a Director of Finance at a number of different organisations, Andrew has also undertaken roles as Director of Quality & Performance and Director of Strategy.

Professor Jane Melton

Professor Jane Melton

Director of Engagement and Integration

Jane is a registered Allied Health Professional (Occupational Therapist) and has worked with people who have learning disabilities and people experiencing mental illness for the majority of her career. Her exceptional contribution to practice was acknowledged through a Fellowship of the College of Occupational Therapists in 2012.

Alongside her dedication to practice, Jane has achieved doctoral level qualifications and published collaborative, research and practice development activity. Her academic connections are maintained through her honorary professorial role with Queen Margaret University, Edinburgh.

Jane brings a track record of service development that is shared with service users, their families, colleagues and local communities. She is passionate about the need to deliver the best experience of NHS care, is dedicated to the principles of recovery and underpins her approach to leadership with inclusion and engagement.

Neil Savage

Neil Savage

Director of Organisational Development

Neil joins us from his previous role of Director of HR Transformation, leading on the HR integration of Birmingham Children’s and Birmingham Women’s NHS Foundation Trusts.  Prior to this, Neil worked at Birmingham Women’s NHS Foundation Trust, most recently as Chief Operating Officer. In this role, he successfully delivered local and national performance and access targets, developed and implemented a number of service improvements and people strategies, as well as implementing business continuity management and emergency planning systems. Before this, he was Executive Director of Workforce & Organisational Development.

From 2004, Neil worked for Gloucestershire Hospitals NHS Foundation Trust as Assistant HR Director and Acting Director of HR & Organisational Development. Neil has also worked in other HR roles for NHS trusts covering acute, mental health, learning disabilities and community services.

A Chartered Fellow of the CIPD, Neil was the winner of the Health Education England West Midlands’ “Inspirational Leader of the Year” award in 2015 and was shortlisted as a national finalist in 2016.

Dr Amjad Uppal

Dr Amjad Uppal

Medical Director

Amjad joined our Trust as a Senior House Officer in August 2002. He was appointed as a Consultant in January 2010 and works as a Consultant with the Gloucester and Forest of Dean Assertive Outreach Teams.

He was appointed as Director of Medical Education in August 2013 and then to Medical Director in December 2017.  He continues to work with the Gloucester AOT team in addition to his Medical Director role.

Our Non Executive Directors

Maria Bond

Non-Executive Director

Maria, who lives in Stroud, Gloucestershire, is hoping to use both her personal and professional experience to support the work of the Trust.

Although Maria doesn’t have a clinical background, she believes that her professional experience will be valuable to the Trust, alongside her previous experience as a non-executive director for Gloucestershire Hospitals NHS Foundation Trust. She says this has given her a valuable understanding of how acute services works and the challenges they, and the wider NHS, face.

Her professional experience comes in the construction and commercial development sector, where she has worked for many years as a chartered quantity surveyor. She has particular experience in integrating small businesses and change management.

Marcia Gallagher

Non-Executive Director

Marcia Gallagher brings with her 40 years’ NHS service and her experience both as a qualified accountant and the holder of a number of senior functioning roles in the NHS.

Marcia, who lives in the Forest of Dean, worked in both commissioner and provider organisations in Gloucestershire, Herefordshire and the West Midlands. More recently, she worked for NHS England, before her retirement in January 2016.

She has had both a professional and personal involvement with mental health services, something that has helped drive her decision to become involved with ²gether.

Nikki Richardson

Deputy Chair / Senior Independent Director

Nikki Richardson was appointed as a Non Executive Director from February 2015. She recently retired from an Executive role within the NHS, working for a Mental Health and Community Foundation NHS Trust. Initially qualified as a Speech and Language Therapist, her career has involved working across a wide range of clinical services including older people’s mental health, learning disabilities, community nursing, paediatric services and across therapy services. During this time she also held a national role within Speech and Language Therapy as the Vice Chair of the managers association and as a consultant with the National Development Team, developing person centred services for people with Learning Disability. Her last role included Board level responsibility for Human Resources, Organisational Development,Training and Workforce Planning, Patient and Public Engagement, Information Technology and Communications.

She has retained her original professional links and has been a Trustee for the Royal College of Speech and Language Therapists for the past four years, a role that will continue for a further two years. She now has her own consultancy company and has been providing project management support following the acquisition of NHS services. Nikki is the Chair of the Trust’s Charitable Funds Committee and lives in Cheltenham.

Duncan Sutherland

Non-Executive Director

Duncan Sutherland, who lives just outside Hereford, brings with him years’ of experience as a non-executive director of a number of public companies.

Duncan was non-executive director of the British Waterways Board for eight years before stepping down. He is currently a non-executive director for High Speed 2, in a role focusing on economic growth, regeneration and property. His other non-executive director post is with the South Bank Sinfonia, which works with music graduates.

He is also a director of Sigma, a specialist regeneration company, working with local authorities.

Jonathan Vickers

Non-Executive Director

Jonathan Vickers spent 25 years in the international oil and chemicals industries including board membership of Castrol and Burmah Chemicals.

Over the last decade, Jonathan has served as a Non-Executive Director on the boards of a range of public sector organisations including NHS South West Strategic Health Authority. Jonathan is an Independent Member of Department of Energy and Climate Change (DECC) Approvals Board and a board member at UK Sport.

Dominique Thompson

Non-Executive Director

Dominique Thompson, who lives in Bristol, was a GP for almost 20 years. She specialised in student health and specifically mental health, along with a special interest in eating disorders.

She sat on the National Institute for Clinical Excellence (NICE) guidelines panel for the new eating disorder guidance published in May 2017 and created the primary care eating disorders service for the city of Bristol. Dominique was also named Bristol Healthcare Professional of the Year in 2017. After leaving clinical practice last September, Dominique felt that she had accumulated lots of skills in the field of mental health and wanted to put these to good use whilst supporting the NHS at a more strategic level.

She explained: “I thought the role seemed like a great opportunity for me to use my skills and knowledge in a new environment. It was important to me that I work with a trust covering young people and eating disorders, as this is where my expertise and interests lie. I think it’s really positive for any mental health trust to have a GP on the board as it means that primary care has a voice and is represented.”

Balance of the Board

The Board reviews its effectiveness after each meeting, and through developmental workshops throughout the year. These build on similar performance evaluations carried out during previous years. Board Committees’ objectives and Terms of Reference are reviewed annually, and Committee membership is regularly reviewed to take account of any new Non-Executive Directors joining the Board, and to ensure that Non-Executive Directors’ skills and knowledge are being put to the best possible use.

It is the Trust Chair’s responsibility to ensure Committee and Board membership is revitalised when appropriate. The balance of skills on the Board is considered when appointing replacements, thus ensuring that the Board’s mix of skills, knowledge and experience remains appropriate for the current and future requirements of the Trust.

Accessibility