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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Information and advice on children and young people’s mental health is being promoted by experts from ²gether NHS Foundation Trust during Children’s Mental Health Week.

The Trust is sharing 10 top tips to help children and young people cope with ups and downs on their journey to adulthood.

This year’s Children’s Mental Health Week, promoted by national charity Place2B, runs from Monday 5th February to Sunday 11th February and the theme is ‘being ourselves’.

Consultant Psychiatrist Dr Rosemary Richards, ²gether’s Clinical Director for Children and Young People, said: “Mental health issues among young people are very common. Evidence suggests that 1 in 10 young people experience mental health problems – that’s 3 in the average classroom.

“Many children and young people experience low self-esteem but having a positive view of ourselves is a vital tool for safeguarding our mental health and wellbeing as we steer our way through life’s challenges.

“It’s also important to acknowledge other people’s different qualities so that we can build better connections.  Forging strong relationships with others can be a valuable tool for looking after our mental health and wellbeing.

“We can all help raise awareness of the steps young people, and their parents and carers, can take to help young people with their mental wellbeing and this week is the perfect opportunity to do so.”

During Children’s Mental Health Week, ²gether will be using its social media channels to reach out to people and spread the word, using the hashtag #beingourselves.

Our 10 top tips for looking after your mental health during Children’s Mental Health Week and beyond are:

  1. Eat well – eating regularly (every three hours) helps make sure your mood stays balanced. Levels of ‘good sugar’ in your blood can play a big part in determining how you feel.
  2. Get moving – doing exercise (anything from trampolining to a walk in the park) releases feel good chemicals into your brain.
  3. Get enough sleep – going to bed at a regular time and getting up at a similar time each day can help improve sleep.
  4. Technology time – connecting with people on social media is a positive thing, but remember that screen time can also interfere with sleep so avoid this before bed.
  5. Meet new people – talking to others can boost our mood. You can do this online or on the phone but doing this face to face is even better.
  6. Help others – lending a helping hand could mean volunteering, talking over someone’s problems or even offering to pop to the shops for a neighbour.  Helping can make you feel good about yourself.
  7. Learn new things – learning is a great way of increasing our sense of achievement and self-worth.  School isn’t the only route. It could be taking up a new hobby like photography or learning a language through an online course.
  8. Boost your own confidence – write a list of all the things you are good at and look at your positive notes when you feel fed up.
  9. Relax – take time out to be quiet and calm. Take deep breaths, have a walk where you look at your surroundings or have a nice warm bath.
  10. Talk to someone – it can help to share your thoughts and feelings if you’re feeling down.  Choose someone you trust and know quite well.

Children’s Mental Health Week is being organised by children’s mental health charity Place2Be. The charity has come up with its own ideas for boosting self-esteem at:   https://www.childrensmentalhealthweek.org.uk/

²gether provides a specialist mental health service for children and young people up to their 18th birthday who are finding it hard to cope with their feelings and mental health.  In Herefordshire the service is called CAMHS (Child & Adolescent Mental Health Service) and in Gloucestershire it’s called CYPS (Children and Young People Service). This service has a dedicated website cayp.2gether.nhs.uk which offers information and support for children and young people and their families.

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