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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Performance in Initiating and Delivering Clinical Research

The Government wishes to see a dramatic and sustained improvement in the performance of providers of NHS services in initiating and delivering clinical research. The aim is to increase the number of patients who have the opportunity to participate in research and to enhance the nation’s attractiveness as a host for research.

From July 2013, for Clinical Trials, providers holding National Institute for Health Research (NIHR) contracts are required to publish outcomes against the 70 day benchmark and delivery to time and target metrics:

  • 70 Day Benchmark: There is an expectation that all Clinical Trials will be approved, opened and have recruited their first participant within 70 Days of a Valid Research Application (VRA) being received by the Trust’s R&D Department
  • Time and Target Benchmark: There is an expectation that all Commercial Sponsored Clinical Trials will recruit to “Time and Target” i.e. targets that are set for recruitment during study Initiation will be met during study Delivery.

2gether NHS Foundation Trust was required to start reporting this information from Quarter 3, 2014 (July-September 2014).

The tables on this webpage include the latest report on Performance in Initiating and Delivering research up to Q3 of the 2016/17 reporting year – 1st October 2016 to 31st December 2016. The reports cover a rolling 12 month period from 1st January to 31st December 2016.

Q4 2016/17 reports for PII and PID were submitted at the end of April 2017. Both reports were submitted as NIL RETURNS as there had been no reportable activity since Q3 2016/17. Therefore the reports on this page have not been updated as the data within then remains the same. The information and tables will be updated at the end of Q1 2017/18.

The links below can be used to access:

TABLE 1 – Performance in Initiating Clinical Research Q3 2016/2017 – 70 Day Benchmark

Table 1 provides information about the 70 Day Benchmark and reasons for cases where the target has not been met. For example, studies may be delayed due to contracting issues with the study sponsor, or research into rare diseases may only expect to recruit one or two participants a year, making it very difficult to ensure recruitment occurs within 70 days.

The table is an accurate representation of trial status at the point of reporting as of 31st January 2017. Only one study was eligible for reporting at this time.

TABLE 2 – Performance in Delivering Clinical Research Q3 2016/17 – Time and Target Benchmark

Table 2 provides information about Commercially Sponsored research hosted by 2gether NHS Foundation Trust I relation to meeting the Time and Target metric.

These reports will be updated on a quarterly basis.

If there are any questions about these reports or the benchmarks themselves, please contact Mark Walker, Senior Research Manager – Governance on 0300 422 5463 or mark.walker@glos.nhs.uk