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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Stress is the focus of a series of events being held to mark Mental Health Awareness Week, which runs from May 14 to 20.

Alex Burrage is Clinical Lead for ²gether’s Let’s Talk service, which supports people experiencing mental health conditions such as anxiety, depression and stress. She said: “People experience pressure in different ways.  Major events or life’s ups and downs can cause stress and sometimes feelings can be overwhelming and difficult to manage.

“Changes people find stressful can include pregnancy and having a new baby (the perinatal period), sitting exams, work-related issues, managing health conditions, moving house and financial hardship.

“A certain amount of stress is to be expected, but too much stress can increase our risk of developing anxiety, depression and other mental health problems.

“We want to spread the message that it’s absolutely okay to talk and ask for help.  Services like ours might be able to help you.  There are also things we can all do to combat stress and prevent it from negatively impacting on our daily lives.”

Tips that may help you overcome stress include:

  • Identify what is causing your stress. If you can find out what is causing it, you may be able to accept it for what it is, avoid it, remove it or change your response to it.
  • Talk to someone about what is causing your stress – a problem shared is often a problem halved.
  • Take time every day to relax. Do what you enjoy for at least 20 minutes every day.
  • Join a club or take up a hobby – this may help you to relax and to take your mind away from what is causing you stress.
  • Eat well. Avoid food which will make your stress worse such as too much caffeine, alcohol, sugar, fat or processed foods.
  • Sleep well. Adults should have at least six hours of sleep and ideally seven.
  • Be kind to yourself!  Don’t beat yourself up for not being perfect – speak to yourself as if you were your best friend.
  • Spend time outside in nature. Breathe in slowly and exhale slowly five times – notice your surroundings.
  • Have a go at Mindfulness.
  • If things are getting too much, ring Let’s Talk on 0800 073 2200 or visit talk2gether.nhs.uk.

Karen, from Gloucestershire, values the help she received from Let’s Talk.  She said: “Let’s Talk definitely feels like a safe environment to discuss worries and troubles, and I don’t feel judged. I have already recommended it to friends who have mentioned they need help.

“I’d say to people dealing with stress, learn what to worry about. If a worry pops into your head, then think ‘Can I do anything about this?’ If the answer is yes, then make a plan to do that thing. If it isn’t something you can do anything about then try not to worry about it.”

Young people who are sitting exams may find our tips for good mental health and wellbeing useful on our dedicated website for children and young people.

²gether NHS Foundation Trust is working with a range of partners to support Mental Health Awareness Week in Gloucestershire and Herefordshire. The following events are taking place to raise awareness and highlight locally available support.

  • Tuesday 15 May – the Gloucestershire Clinical Commissioning Group (CCG) information bus will be in Gloucester from 9.30am until 3.30pm with Swindon and Gloucestershire Mind.
  • Tuesday 15 May – coffee morning at the Main Place, Coleford from 11am to 2pm for users of drop in services for people with a learning disability.
  • Tuesday 15 May – 5 Steps to Wellbeing Workshop from 10.30am to 11.30am at Gloucester Cathedral, booking required Jeffrey@gloucestercathedral.org.uk.
  • Wednesday 16 May – coffee morning at Tewkesbury Library from 11am to 2pm for users of drop in services for people with a learning disability.
  • Wednesday 16 May – ²gether stand in the foyer of Asda, Hereford from 10am to 3pm.
  • Wednesday 16 May – mindfulness with photography taster workshop for public and voluntary sector staff from 10am to 12pm at the Museum in the Park, contact ruth@look-again.org.
  • Thursday 17 May – the CCG information bus will be in Stratford Park from 9.30am to 3.30pm contact ayre@nhs.net
  • Thursday 17 May to Sunday 20 May – Independence Trust Museum in the Park Art Exhibition, Stroud. Art will be on sale from 11am on Friday 18 May until late.
  • Let’s Talk information will be showcased at the FestivALL launch event on 17 May at Gloucester Cathedral from 4pm to 7.30pm.

More information about Mental Health Awareness Week is available from the Mental Health Foundation website here.  Mental Health First Aid England (MHFA) is also encouraging people to support an ‘address your stress’ initiative.

Find out more about stress here.