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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Children from across Herefordshire will be given crucial information about staying safe and happy in an event spanning several weeks.

The ‘Crucial Crew’ is held each year to educate primary school children on issues such as road, water and fire safety, first aid and emotional wellbeing.

This year more than 2,000 year 6 children from more than 70 schools will be attending.

Our Social Inclusion Team attends the event every year. Team Manager Dominika Lipska-Rosecka said: “This will not only be an enjoyable event, but also an important learning experience for the youngsters.

“The Crucial Crew has been taking place annually for many years now, and each year it gets better and better.

“The children who come along have a great day out with fun workshops and activities, but most importantly they learn about how to stay safe, healthy and happy.

“We’re delighted to have so many children attending this year, and hope the lessons they learn will stay with them for the rest of their lives.”

Agencies involved in Crucial Crew include Western Power, Hope Support, West Mercia Police, Herefordshire County Council, Hereford and Worcester Fire and Rescue Service, 2gether NHS Foundation Trust, Dogs Trust, CLD Trust, Strong Young Minds, and Network Rail.

The event, which is being held at Leominster Police Station, starts on Monday 19 June and runs until Friday 30 June.

2gether NHS Foundation Trust will also be doing a roadshow with West Mercia Police and Hereford and Worcester Fire and Rescue Service at the following Special Educational Needs schools on 12 and 13 June: Blackmarston School, Barrs Court and Westfield School.

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