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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

²gether staff who want to nominate their health hero for a special award have extra time to do so.

The deadline for nominations for the Recognising Outstanding Service and Contribution Awards (ROSCAs) has been extended to Tuesday March 20th 2018.

This year, the award scheme is a double celebration as it coincides with the 70th anniversary of the birth of the NHS.

The ROSCAs reward exceptional staff, teams and volunteers who have gone above and beyond the call of duty to make an outstanding contribution and commitment to our organisation.

The annual awards ceremony will be a momentous occasion where great colleagues are celebrated.  The best supporting colleague category also features in a monthly award.

If you would like to nominate a member of staff or a team, you can make your nomination here.

Nominations can be put forward for the following categories:

  • Unsung Hero
  • Award for Innovation
  • Carer and Service User Involvement
  • Clinical Team of the Year
  • Non-Clinical Team of the Year
  • Valuing Diversity
  • Best Supporting Colleague
  • Best Supporting Manager
  • CEO Award for Outstanding Contribution

Please note:

  • You cannot nominate yourself or a family member for a ROSCA
  • You cannot nominate the team in which you work for a ROSCA. However, Team Managers can now nominate their teams as long as they are not included in the nomination
  • If you have any doubt about who is part of the team and who can nominate a team please call Nick Grubb on 01452 894 658. More details here

Everyone who is nominated will receive a commemorative certificate. All nominations will be considered by our judging panel and the 3 shortlisted nominees will be invited to our annual awards ceremony where the winner will be announced.

You can also download a copy of the nomination form and email it to: 2gnft.theroscas@nhs.net or send it to ROSCAs, HR, Rikenel, Gloucester GL1 1LY

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