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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire, please call: 01432 364046

The number is available 24 hours a day, 7 days a week.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Equality and Diversity

Our Trust is committed to delivering fully inclusive mental health and learning disabilities services for the community we serve. We are also fully committed to ensuring our staff work in an environment that is free from discrimination. Equality and diversity is central to our values and the provision of our services.

As part of the NHS we are a public sector organisation with a statutory duty to ensure equality, diversity and human rights are embedded in everything we do, as required by the Equality Act 2010, the Human Rights Act 1998 and the NHS Constitution.

The Equality Act 2010 replaced all previous equalities legislation and introduced a general public sector equality duty which all public bodies, including the NHS, have to meet. The general duty has three aims and requires public bodies to have due regard to the need to:

  • eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by The Equality Act 2010
  • advance equality of opportunity between people from different groups
  • foster good relations between people from different groups. This involves tackling prejudice and promoting understanding between people from different groups

The Equality Act 2010 outlaws acts of discrimination against the following nine protected characteristics:

  • Age
  • Disability
  • Gender
  • Gender reassignment
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Race
  • Religion or belief
  • Sexual orientation

The Human Rights Act 1998 was introduced to ensure people are treated with dignity and respect. Respect for the rights of individuals or groups is fundamental to their quality of life. The Human Rights Act has at its core the principles of FREDA – Fairness, Respect, Equality, Dignity and Autonomy. We believe that these principles are fundamental to the NHS in general and to our Trust specifically.

From 2015 NHS England introduced the Workforce Race Equality Standard (WRES). Research has shown that people from a Black or Minority Ethnic (BME) background have a worse experience of working in the NHS than white people. From this research, a series of 9 metrics have been designed to highlight any gaps between the experiences of staff from and BME background and those of white staff. By understanding the reasons for these gaps we will make progress in tackling discrimination where it exists in all its forms, promoting and encouraging a fully inclusive workforce which, in turn, will positively impact upon patient care.

Alongside the WRES, a revised version of the Equality Delivery System, known as EDS2, has been mandated for all NHS organisations in England. EDS2 has been designed with the intention of being a toolkit to support the identification, implementation and delivery of equality objectives. EDS2 is therefore designed to drive improvements to and accountability of services, ensure workplaces are free from discrimination and reduce inequalities in healthcare provision.

EDS2 has a set of 18 outcomes grouped into four goals, focussing on issues of concern to service users, carers and staff. Performance is analysed and measured against these outcomes. The four goals are:

  • Better health outcomes
  • Improved patient access and experience
  • A representative and supported workforce
  • Inclusive leadership

Over the coming weeks and months we will be gathering evidence and engaging with local stakeholders as we progress this major ongoing project.

Downloads

Accessible Information Standard

The Accessible Information Standard was introduced in 2016. It ensures that service users and carers can receive information in a format that is accessible and able to be understood. If you need information in large print, braille, Easy Read, in another language or need other support, such as an interpreter, please let us know. You should also be asked if you have a preferred format for information when you first have contact with us. We will record your communication preferences and then share this information, with your consent, with other health and social care professionals.

If you have any questions about this, either speak to one of our staff or email 2gnft.comms@nhs.net

Gender Pay Gap

Gender Pay Gap legislation requires the Trust to publish annually a series of calculations that highlight the Gender Pay Gap across the workforce. This report was discussed and approved by our Trust Board on 28 March 2018.

Accessibility