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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.



NHS Gloucestershire, in partnership with ²gether NHS Foundation Trust, is holding its Third Big Health Check day on 31st March (morning or afternoon sessions) at the National Star College, Ullenwood.

The event will focus on the health and wellbeing of people with learning disabilities in the county and is open to individuals with learning disabilities and their family and Carers. Participants will be able to find out more about local services and get involved in a number of fun and informative sessions on Exercise, Diabetes/Diet and Healthy Ageing/Podiatry.

The GUiDE and PALS information bus will also be on hand to provide information and advice.

Kevin Elliott from NHS Gloucestershire said: ‘We’re really excited about our third Big Health Check day, and we’d encourage people to come along and join us on the day.  It’s a great opportunity to bring together people with learning disabilities and their Carers to find out more about local services, share ideas and have some fun’.

The Big Health Check Day is part of the implementation of the ‘The Big Plan’ – a joint action plan between NHS Gloucestershire and Gloucestershire County Council setting out what is to be achieved within the county’s Learning Disability Services over the next 5 years.

For further information about the event, and to book a place, please contact Karen Taylor, Commissioning Support Manager, at NHS Gloucestershire on 08454 221503 or email Karen.taylor@glos.nhs.uk.