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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

School children in Gloucestershire are set to benefit from £5m funding which will see specialist mental health support in schools and waiting times for other mental health services improve.

NHS Gloucestershire Clinical Commissioning Group worked with partners ²gether NHS Foundation Trust, Gloucestershire County Council and local charity TIC+ to submit the county’s bid to secure funding and is one of only a handful of areas in the country to be successful.

The funding will be used to set up four Mental Health Support Teams in a number of schools across the county, including primary, secondary, special schools and other settings.

The teams will be staffed by a combination of experienced, qualified counsellors working alongside NHS staff; the balance of skills, experience and training within the teams will be flexible in order to meet the specific needs of the children in each type of school.

The teams will focus on improving the resilience of students in schools, providing early support to prevent issues from escalating. They will also identify children and young people who need more specialist help and ensure they receive the support they need.

Some funds will also be put towards reducing the length of time young people wait for treatment, following a referral to specialist mental health services.

Dr Jeremy Welch, GP in Tewkesbury and Clinical Lead for Children and Young People’s Services at NHS Gloucestershire CCG, said:

“Making things better for children and young people with mental health problems is one of our top priorities.

We have talked to young people a lot over the past few years, and it is really important that young people can find the support they need to help them cope when things are tough.

The new teams will work within schools to identify children who need emotional support and ensure that they receive this. They will also work with staff and parents to give them the skills they need to deal with mental health issues.”

John Campbell, Director of Service Delivery for ²gether NHS Foundation Trust, said:

“Obtaining Trailblazer status is fantastic news for children, young people and families across Gloucestershire.

We know that two thirds of mental health issues can be identified by age 14 and therefore early intervention and prevention is vital. This funding will help further develop multi-agency approaches with schools to provide this support and to further improve access to treatment when needed.”

Cllr Richard Boyles, Cabinet Member for Children & Young People, Gloucestershire County Council said:

“Gloucestershire County Council is committed to promoting better understanding and awareness of mental health. We are delighted to secure additional funding which will enable young people and their families to access mental health support. Making this support easily available through school at times when it is needed most, working together with school staff and families, will help our young people to learn and succeed.”

Judith Bell, Director of Counselling Services at TIC+, said:

“This is such good news! We know that early intervention works and makes a real difference to the lives of children and young people both now and in the future. We are delighted to be partnering with our NHS and County Council colleagues in the delivery of this project.”

Schools will be selected over the coming months, and recruitment to the Mental Health Support Teams will take place over the next year. The teams will be fully operational by December 2019.

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