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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire, please call: 01432 364046

The number is available 24 hours a day, 7 days a week.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

We’ve been a Smokefree Trust since April 2017 and from January 2018 we’re focussing our efforts on supporting service users, carers and our own colleagues to quit smoking in Herefordshire.

We do not allow smoking in any of our premises, including our gardens, car parks and grounds. In this we’re following national guidance, but more importantly we know that smoking is the primary reason for the 10 to 20 year shortened life expectancy for people with a mental health disorder.

People with mental health conditions consume more than 40 per cent of tobacco products sold in the UK and smoking causes cardiovascular disease, cancer and a range of other conditions. Smoking also causes mental health conditions like depression, anxiety and stress.

There are many ways in which to gain support if you want to quit smoking or help somebody else to do so. These include:

  • If you are one of our service users, ask to speak to a Smokefree Champion or Quit Advisor.
  • If you live in Gloucestershire, visit www.hlsglos.org or ring 0800 122 3788.
  • If you live in Herefordshire, visit www.WISHHerefordshire.org or ring 01432 383567.
  • GPs can provide advice and prescriptions for nicotine replacement therapy (NRT) products and most surgeries have nurses who offer a stop smoking service.
  • Visit the One You website.
  • The national Smokefree website includes a wide range of support options and advice.
  • You can also call the national Smokefree helpline on 0800 022 4332 (Monday to Friday 9am to 8pm, Saturday and Sunday 11am to 5pm).

 

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