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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

The volunteers and experts by experience who give up their own free time to help the service users and carers of 2gether NHS Foundation Trust have been recognised and thanked for everything that they do.

A fifth annual tea party was held in their honour at Bowden Hall Hotel, in Gloucester.

Volunteers and experts by experience at the tea party

The event included the presentation of certificates to many volunteers, as well as the Trust’s experts by experience – people who use their own personal experience of mental illness or learning disability to act as advisors.

Trust Chair Ruth FitzJohn said: “This is, without doubt, my favourite event of the year.

“Our volunteers and experts by experience make an enormous contribution not only to our Trust, our service users and our carers, but also the entire communities of Gloucestershire of Herefordshire.

“They give their time, their care and their energy to help us make life better and we are very grateful for everything they do.”

More than 30 volunteers are registered with 2gether, and they work to enhance and improve the services the Trust provides.

Their work includes:

• Visiting inpatient units with Pat (Pets as Therapy) dogs
• Mental Health Events Champions
• Driving service users to and from appointments
• Helping at meal times
• Activity Support Volunteer

Trust Chair Ruth FitzJohn presents a certificate

There are more than 80 experts by experience registered with the Trust. They also help in a variety of ways, including sitting on interview panels when staff are being recruited, advising on trust policies, helping to provide staff training, and participating in focus groups to provide feedback on important issues the Trust is working on, including its long term strategies.

To express an interest in volunteering with the Trust or to find out more about becoming an expert by experience, please contact the Social Inclusion Team on 01452 894200.

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