Search for a condition, service or location

Translate this page



Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

The 2gether Community Physiotherapy Team has partnered with Aspire Sports and Cultural Trust to develop a health and wellbeing hub for 2gether service users.

The project, called Aspire2goodHealth, officially opened its doors at GL1 leisure centre, in Gloucester, on July 18.

As well as providing opportunities for service users  to access Aspire’s facilities and services within GL1, the hub enables development of specific group work related to health and wellbeing.

Aspire has also kindly dedicated an area within the leisure centre for individual physiotherapy treatment sessions, clinics and joint working sessions with professionals from other services.

Speaking of the collaboration’s hopes and aspirations for the new initiative, community physiotherapist Nicola Dowdeswell,  said: “This is a fantastic new venture with Aspire.

“It’s about getting our service users feeling included – not just in this wonderful facility, but in the community as a whole.

“Giving them access to Aspire’s facilities, and their space, here within this fabulous Wellbeing Hub, offers them another step towards feeling fully inclusive on their road to recovery and wellbeing.”

Jacquie Douglas, Deputy Chief Executive at Aspire Sports and Cultural Trust, said: “As a local charity we are delighted to be able to partner with the 2gether Trust to trial this innovative way of working within the community.

“Our mission is to aspire to do more and we believe we must pool our respective skills, experiences and resources to help improve lives.

“We look forward to welcoming the 2gether Trust clients, staff and their families to our facilities to benefit from and enjoy the full range of services we have on offer.

“Please see our website at www.aspiretrust.org.uk if you would like to know more about us and what we ‘Aspire’ to achieve.”