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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Carly Atkinson is a specialist dietitian, working for the Trust with people with mental health issues and learning disabilities.

Here are six top tips to ensure your diet is supporting both your mental and physical health.

1. Eat regular meals
A regular supply of carbohydrates is essential for your brain to function properly. Skipping meals may cause you to feel weak, tired and struggle with concentration. It might also lead to sugar cravings. Try to include some beans and lentils, granary bread, pasta, noodles, muesli, porridge, milk, yogurt and sweet potatoes in the diet, which all release energy slowly in the body to keep you going between meals.

2. Include the right fats
Fat is important for maintaining brain health, particularly the unsaturated varieties such as olive, rapeseed and flaxseed oils, nuts and seeds. Try to avoid using processed and packaged foods too often.

3. Include regular sources of protein
Protein is a source of tryptophan, which makes the ‘feel good’ substance serotonin in the brain. Sources include meat, fish, eggs, dairy, soya, Quorn, nuts, lentils and beans.

4. Include oily fish in your diet
The Omega 3 oils found in oily fish are not only good for physical health but research also suggests they may reduce depression rates. Try two to four servings a week of fish such as salmon, mackerel, herring, sardines, pilchards, trout and fresh tuna.  Limit this to two if you are pregnant, breastfeeding or likely to become pregnant in the future.

5. Include plenty of wholegrains, fruit and vegetable foods
These are rich in lots of the nutrients linked to good mental wellbeing. Wholegrain cereals nuts, seeds, beans, lentils, fruit and vegetables will reduce deficiencies which might negatively impact your mood.

6. Drink enough fluids
Even mild dehydration can impact your mood so ensure you have the recommended minimum of 6-8 glasses of fluid daily. Avoid highly caffeinated drinks. Alcohol also has a dehydrating effect and can impact mood.