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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Have you ever thought about volunteering?

Volunteers enrich our organisation and we greatly value the huge contribution they make.  Volunteering also brings proven benefits to people’s health and wellbeing.

Volunteers’ Week runs from 1-7 June and we want to encourage people to consider bringing their skills to us in exchange for the chance to develop new ones.

²gether is also supporting the initiative as a way of celebrating the diversity that volunteers bring to the Trust and thanking them for giving up their time to make a difference.

Lauren Edwards, Deputy Director for Engagement, ²gether NHS Foundation Trust, said:  “Our volunteers play a key role in helping us to provide high quality care and they enhance what we do by bringing their time, life experience and often a different perspective on things.

“Volunteers’ Week is an ideal opportunity for us to spread the word about the benefits of volunteering, not just for our organisation but for the individuals who sacrifice their time.

“People feedback to us that they find it beneficial to meet and connect with others and gain valuable experience. Often this can be helpful for people who are preparing for a new job.

“Feeling that you’re making a valuable contribution is also an ideal way to boost your own emotional wellbeing, and the contribution made by volunteers helps promote hope, recovery and social inclusion.”

The benefits of volunteering include:

  • meeting new people
  • gaining new skills and experience
  • improving job prospects
  • increasing confidence
  • being an active member of the community

²gether NHS Foundation Trust offers a range of volunteering opportunities, which currently includes a gardening volunteer, a membership volunteer, an allotment volunteer, a speech and language therapy volunteer, and a volunteer driver.  To find out more about these vacancies and other opportunities visit www.2gether.nhs.uk/volunteer

We will be sharing experiences of our volunteers throughout the week on our website and social media channels.