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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A proposal from the Gloucestershire Health Community led by ²gether NHS Foundation Trust has been selected by the Health Foundation, an independent health care charity, to be part of its £1.5 million innovation programme, Innovating for Improvement.

The fourth round of the Innovating for Improvement programme is supporting 20 health care projects in the UK, with the aim of improving health care delivery and/or the way people manage their own health care by testing and developing innovative ideas and approaches and putting them into practice.

The initiative led by ²gether’s Let’s Talk service, aims to equip people experiencing Medically Unexplained Symptoms (MUS) to live a healthier and happier life and reduce unnecessary medical attendance by introducing and evaluating a specialist primary care service for 12 months. This will build on the expertise of psychological therapists in the delivery of a new trans diagnostic cognitive behavioural therapy (tCBT).

The project will primarily impact upon patients experiencing MUS and their primary care team. MUS patients and GPs will be able to access and benefit from psychological support that they will previously have struggled to access. Impact will be measured by change in referral rates, patient outcomes, and GP feedback.

Over the course of the programme, the team will develop its innovative idea and approach, put it into practice and gather evidence about how the innovation improves the quality of health care.

The team will be led by ²gether’s Alison Sedgwick-Taylor and Julie White and the Let’s Talk Team, alongside local GP Dr Simon Opher in collaboration with Professor Paul Salkovskis and James Gregory from the University of Bath.

Alison Sedgwick-Taylor, on behalf of the team, said: “I am delighted to accept this award which will help the team to increase access to psychological therapy for patients who are struggling with low mood and/or anxiety and also living with medically unexplained symptoms and long term health conditions.”

Sarah Henderson, Associate Director from the Health Foundation, said: “We are very excited to be working with such a high-calibre of teams, who all have great innovative ideas. As an organisation we are keen to support innovation at the frontline across all sectors of health and care services, and I am pleased that we will be able to support these ambitious teams to develop and test their ideas over the next year.

“Our aim is to promote the effectiveness and impact of the teams’ innovations and show how they have succeeded in improving the quality of health care, with the intention of these being widely adopted across the UK.”

The programme will run for fifteen months and will receive up to £75,000 of funding to support the implementation and evaluation of the project.