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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

There’s lots of things going on across Gloucestershire for Learning Disability Week. The theme is sport and inclusion, and there’s lots of sport taster sessions for you to get involved with. You can also visit the hospital to meet the staff and talk about your thoughts and worries about hospital visits. 

Hospital Experience Sessions

The hospital liaison nurses are holding hospital experience sessions at Gloucestershire Royal Hospital on Wednesday 19 June.

You will be able to:

  • Meet hospital staff
  • Try out equipment in a relaxed setting
  • Ask questions or talk about your worries

For more information or to book a place, telephone Bev or Carol on 0300 422 4953 or 0300 422 4985.

Inclusion Gloucestershire Fitness Taster Sessions

Sessions will take place in Gloucester Inclusion Hub, Friends Meeting House, Greyfriars, Gloucester, GL1 1UA.

  • Wednesday 19th June – Allsorts fitness taster session from 11.30am to 12.30pm
  • Friday 21st June – GFitness taster session from 11.30am to 12.30pm.

Telephone 01452 234003 for more information.

Longlevens Mixed Rugby

Inclusive sessions for those with a learning disability at Longlevens Rugby Club –

  • Wednesday 19th June, 6:30pm – 8pm.
  • There are also sessions Every other Thursday from 20th June.

Telephone 07724 773238 for more information.

Boccia from Cotswold Crusaders
  • Friday 21st June, 5:30pm – 7pm at Leisure@Cheltenham, Tommy Taylor Lane.

Contact Anna Eaton on Crusaders.boccia.glos@gmail.com or telephone 07789 558963.
Visit them on Facebook – Crusaders Boccia Club

Beam Gymnastics Taster Sessions

Accessible Gymnastics club supporting children with additional emotional, physical, behavioural and sensory challenges.

  • Tuesday 18th June in Cirencester
  • Wednesday 19th June in Fairford

Telephone 07780 506650 or email beam@beamgymnastics.co.uk for more details.