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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A new partnership has been formed to create and develop a centre carrying out research into Alzheimer’s Disease and dementia.

The pioneering programme, between the Cheltenham based charity Cobalt and ²gether NHS Foundation Trust, will ensure that research into the illnesses is undertaken in Gloucestershire and Herefordshire.

The research results will contribute towards improving standards of care and treatment locally, and also to the wider research environment nationally and internationally.

Professor Jane Melton, Director of Engagement and Integration for ²gether, said: “This is a very exciting development for both of our organisations, as we collectively have extensive knowledge and experience of working with and supporting people with dementia.

“By joining together we hope to develop world class, practice based, research and development locally and provide service innovation for the benefit of patients, families and society in general.

“We have recently established a new Research Centre and base for our Managing Memory service on our Charlton Lane site, in Cheltenham, which provides the perfect opportunity for this collaboration to begin.

“Although we’ve always enjoyed a good relationship with Cobalt, particularly in terms of diagnostic imaging, this research partnership formalises our working arrangements and we’re very excited about what the future will bring.”

Peter Sharpe, Chief Executive of Cobalt, said: “We have been working closely to support the dementia service by providing cutting edge diagnostic imaging. We are very excited to enter into this research partnership, as by working together we can expand the boundaries far beyond what would normally be available.”

Professor Gordon Wilcock, Emeritus Professor of Geratology -University of Oxford, and Honorary Consultant Physician at ²gether NHS Foundation Trust, said: “Bringing together the Trust’s patient base, and Cobalt’s state of the art imaging facilities and support, creates an important opportunity which will allow NHS patients with Alzheimer’s disease or one of the other dementias, and their families, to take part in research if they would like to, including the evaluation of new treatments and better diagnostic tests.

“I am delighted to have contributed to this development and look forward to working with both organisations in the future.”