Q

Search for a condition, service or location

Translate this page

Q

Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A building in central Gloucester is to be redeveloped as the new home for many of the city’s community mental health services.

²gether NHS Foundation Trust has purchased Pullman Place, in Great Western Road.

The four-storey building will provide high quality, purpose designed clinic space and office accommodation for services.

Pullman-Place

Pullman-Place

Jan Furniaux, Service Director for ²gether’s Gloucestershire Localities, said: “This is the next in a series of planned developments, as part of our ongoing commitment and investment in the continued quality improvement of our services.

“We’ve recently opened our Forest of Dean Hub, in Cinderford, our refurbished Stroud Hub, at Weavers Croft, and also the Fritchie Centre, our base for our research team and Managing Memory ²gether service, in Cheltenham.

“Pullman Place will become our new Gloucester Hub and is the perfect location, being in the centre of the city with very good public transport links. It is also near to other health and social care partner premises, such as Gloucestershire Royal Hospital, and is close to our own Wotton Lawn Hospital.

“We’re investing in new premises, recognising that we need to continue meeting the changing needs of our local communities and provide the best possible accommodation from which to deliver our high quality services. This development will benefit service users, carers and also our own staff.”

Teams moving into Pullman Place from late 2016 are currently based in different premises in and around the City of Gloucester.

Service users and carers directly benefitting by the move will be notified by letter and in person by their Care Coordinator as and when the services they use are moving.

Accessibility