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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.




In a first for the UK and in mental health, ²gether NHS Foundation Trust have released the first version of a new, innovative and unique mobile app that everyone can download for free and use to monitor their mood – the Moodometer.

Emotional wellbeing is as important as our physical health and the more we are aware of how we feel – be it happy or sad – the more we can start to take control of our own health.

The Moodometer app is discrete and enables user to:

            • Rate their mood using mood icons
            • Record comments in a confidential mood diary
            • Receive instant top tips
            • Access self help information
            • Track their mood through weekly and monthly interactive mood graphs
            • View how people are feeling nationally and locally to them

If you’re feeling down for longer periods, the app gives you options on how and where to get further help. For users of the app within the Gloucestershire region these include access to short films and questionnaires on the Trust’s Let’s Talk website and more direct help from ²gether’s Let’s Talk NHS therapists. For users outside the region they will be directed to national help from organisations like the Samaritans.

The emphasis on directing people to self help information encourages early intervention. This can help reduce the risk of more serious mental illness in the future.

To help ensure that the app meets the needs of our communities, the Moodometer was developed with the Trust’s Children’s Board from Action for Children and our Let’s Talk – Improving Access to Psychological Therapies (IAPT) service.

With millions of people updating Twitter and Facebook statuses with their feelings and moods everyday, the Moodometer allows the people of Gloucestershire to do the same but on a more personal level.

Shaun Clee, Chief Executive of ²gether said: “We use technology to give our communities greater choice and more ways to access information and local NHS and national services. The app can help us know ourselves better so we can then decide how to take control of our own emotional wellbeing”.

Technology is part of everybody’s life and more and more people are going online for health information. Last year alone there were over 100 million visits to the NHS Choices website. The development and availability of apps is the natural next step of the technology evolution.

²gether’s Moodometer is leading the way by giving people the information they want and need at a time and place suitable for them. In the first week of release, hundreds of people have already downloaded the application and are saying how it will help them.

An important function of the app is how it can help tackle the stigma that so often surrounds mental health. This is an important area of work for the Trust and we have worked closely with Time to Change, the national mental health anti stigma campaign, to promote understanding both locally and nationally.

Sue Baker, Director of the national mental health anti stigma campaign Time to Change said: “Measuring and tracking our mood each day can help us to understand the causes of our highs and lows and aid our emotional wellbeing. By sharing this information with an online community, other people can help us to feel supported through the bad days.

Mental health discrimination is a huge problem throughout society, with nine out of 10 people who experience mental health problems saying that stigma is one of the biggest barriers to recovery, wellbeing and being able to lead an active life.”

The application is available to download free of charge on the App Store for the iPhone and iPod. The Trust will develop the application on other mobile platforms if the current version proves popular.

²gether hopes that other mental health trusts will see the benefit of the application and want to use the technical infrastructure already in place that supports the app and signpost users, according to their location, to Trust specific local NHS therapists and services.

You can download the app and view the on-line Moodometer by clicking here.