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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Adrian Eggleton, Deputy Director of Estates and Facilities, ²gether NHS Foundation Trust, joined colleagues to mark the 60th anniversary of the Health Estate and Facilities Management Association (HefmA) South West branch.

Adrian, who is Chair of the branch, joined CEO John Thatcher in planting a tree at Eastwood Park, Gloucestershire. HefmA has had long-established links with Eastwood Park, as it was formerly the national training centre for all NHS engineers, although it now operates independently.

The event was combined with a day’s educational seminar on the latest best practice and safety guidelines and marked six decades of the branch sharing estates’ and facilities’ best practice in support of patient care.  Many HefmA members would have undertaken their apprenticeship skills training at Eastwood Park at the start of their careers and now return in the present day for further skills development and management courses.

The tree planting was significant as the Regional Engineers Association chose to plant a stand of trees (seen to the right of the picture) in 1981 to commemorate their 25th anniversary of the formation of the branch.  In the early 1990s, the South West branch was absorbed into the Health Estate and Facilities Management Association (HefmA).

Adrian Eggleton commented:  “The new generation of Estates and Facilities managers in the South West have chosen to plant this commemorative tree at Eastwood Park today in recognition of the historic links and to celebrate the new strategic partnership the South West Branch has with Eastwood Park Training in providing bespoke educational seminars.  We are delighted it will be here for many more years to come and will eventually be moved closer to the new training centre being built on the estate.”