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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The NHS has today announced that an additional £5 million will fund reviews to improve care for people with a learning disability and committed to renewed national action to tackle serious conditions.

The world’s first programme to review the deaths of everyone with a learning disability is being expanded to speed up the spread of best practice.

Thousands more reviews will be carried out over the next 12 months, driving local improvements to help save and improve lives.

England’s top doctor Professor Stephen Powis has also written to leading doctors and nurses across the NHS to ensure that a learning disability or down syndrome should never be a reason to issue a do not resuscitate order or cause of death certificate.

As the third annual report that reviews the deaths of people with a learning disability and action plan is published, the NHS has committed to national action to tackle the major killer conditions among people with a learning disability based on lessons learned from reviews. These include:

  • Pneumonia – efforts will focus on increasing the uptake of the flu vaccine among people with a learning disability alongside other at risk groups through a targeted awareness campaign.
  • Respiratory – The NHS will commission an independent review into the deaths of people with a learning disability due to respiratory conditions to address inequalities amongst this patient group.
  • Constipation – the NHS will launch a national campaign to promote awareness around the risk of constipation including how it can be prevented, recognised and treated to better support families, carers and staff who work with people with a learning disability.
  • Sepsis and deterioration – Earlier this year NHS England took action to help ensure hospital staff spot and treat the killer blood condition within an hour to save thousands more lives.
  • Cancer – the uptake of screening to ensure early diagnosis of cancer is a priority for the NHS with a focus on people with a learning disability in the national screening review. The NHS is prioritising making reasonable adjustments for screening including the roll out of easy read information.

The reviews into deaths of people with a learning disability have led to hundreds of local innovations including widespread introduction of hospital passports so that all staff have everything they need to know about a person with a learning disability, learning disability champions in GP surgeries with specialist skills and training to support carers spot the signs of deteriorating health.

Ray James, national director for learning disabilities at NHS England & NHS Improvement, said: “Significant progress has been made over the last year and the renewed commitment today will ensure we continue to drive important learning and ensure widespread improvements in the care and treatment of people with a learning disability.

“The NHS is taking action to tackle major conditions among people with a learning disability including sepsis, respiratory conditions and cancer, while the NHS Long Term Plan sets out further action to support people with a learning disability and autism to live happier, healthier and more independent lives.

“I want to pay tribute to the contribution that many bereaved families have made to this important work, their courage, constructive challenge and willingness to share their experiences for the benefit of others has helped the NHS locally and nationally to improve care and save lives.”

Sheila Handley, bereaved family carer and expert by experience, said: “My son Richard died in 2012. Since then, I’ve been keen to help push for changes to make the avoidable deaths of people with a learning disability a thing of the past. It’s wonderful to hear that investment in the LeDeR programme is increasing.

“At last there is a drive to not only understand the cause of premature deaths but, far more importantly, to take the actions needed to improve care and save lives. There’s still a long way to go, but this a big step in the right direction.”

The care of people with a learning disability is a national priority for the NHS as part of its long term plan setting out action to stop the over-medication of people with a learning disability, increase the uptake of annual health checks to improve access to care and providing dental, hearing and eyesight checks in specialist schools for children with a learning disability and autism.

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