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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A call is being made for service users and carers to nominate a staff member of ²gether NHS Foundation Trust for an award.

The Trust’s Recognising Outstanding Service and Contribution Awards (ROSCAs) are held annually, and the Service Users and Carers Choice is one of the most hotly contested categories.

Carol Sparks, Director of Organisational Development for ²gether, said: “Our ROSCAs are an opportunity for us and our communities to pay tribute to the enormous contribution made by our health and social care professionals.

“Anyone who has received services from the Trust or cares for someone who has can 
nominate an individual or team who, in their opinion, has made an outstanding contribution for the Service Users and Carers Choice.  

“This contribution could be in any area – clinical care, service user involvement or administrative support. The decision is entirely up to the proposer but must clearly demonstrate that the nominee truly sees from a service user's perspective.”

The ROSCAs are sponsored by various organisations, including Alpha Colour Printers and the West of England Academic Health Science Network. 

Dave Oldfield, Operations Director of Alpha Colour Printers, which sponsors the Service Users and Carers Choice category, said: “We’re delighted to be sponsoring the ²gether ROSCAs again this year. 

“We’re particularly pleased to sponsor the Service User and Carer Choice category, because it’s for people who have received services from ²gether to nominate people and teams who have made a real difference to their lives. 

“There is so much work taking place around Gloucestershire for people with mental health conditions and learning disabilities, and it’s great to be part of celebrating the marvellous contribution the staff and teams of ²gether make.”

The closing date for ROSCA nominations is 5pm on Friday 11 November. To nominate, click here.