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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Studies have shown that the use of sip feeds can be beneficial in malnourished individuals. As part of Nutrition and Hydration Week, specialist dietitian Carly Atkinson has shared more information around this topic, including ways to ensure that the benefits of the feeds are felt.

The studies illustrate that use of sip feeds in malnourished individuals has the potential to reduce mortality, length of hospital stay and fatigue and increase immunity, cognitive function and improve wound healing.

However, they are only clinically beneficial if they are drunk!

Reports suggest an average compliance rate of 78% (range 37-100%), with better figures seen in community settings compared with hospitals.

If you, or someone you care for, is prescribed these, there are ways you can help them to be taken and enjoyed, and that the benefits are realised:

  • Sweet flavoured sip feeds taste best served straight from the fridge
  • Fruit juice style sip feeds (fortijuice) can be frozen into ice cubes or ice lollies. They can also be diluted with a little soda water or lemonade
  • Milkshake style sip feeds can be frozen to make ice cream
  • Vanilla, coffee and chocolate flavour sip feeds can be heated and are nice mixed with hot chocolate
  • Neutral sip feeds can be diluted with a little milk and used in place of milk on cereal or in porridge, or stirred directly into custard, rice pudding, mashed potato, creamy soups or used to make scrambled eggs
  • If the patient doesn’t like sweet drinks, yogurt-style or savoury supplements can be trialled to see if these are preferred
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