Search for a condition, service or location

Translate this page



Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

“Today is the start of Occupational Therapy (OT) Week. During this week, we are challenged to raise the profile of the profession and the difference it makes to people’s lives across the UK.

“The Royal College of Occupational Therapists put out the usual call to action, this year asking us to be ‘Loud and Proud’ about the profession. So we have embraced the challenge and will be using a range of social media channels and local events to tell the world what Occupational Therapy is. We will be bringing together OTs across the counties we serve to network, share experiences and take a moment to be proud of what we achieve.

Rebecca Shute, Head of Profession for Occupational Therapy, 2gether NHS Foundation Trust

“So why bother?  Well, usually, we don’t really bother much at all; the odd info stand, maybe a case study, a last minute dash to do something, probably unnoticed by most of you reading this.

“Then, something happened that changed my view of why we should do more. Earlier in the year, an Expert by Lived Experience who came to a development session for the OT workforce shared her story about how OT had helped her recovery, so much so she aspires to one day train to be one. This was lovely feedback and a pat on the back for us, but she then said: ‘The problem with OT is that it’s the greatest thing that no one has ever heard of.’ She is probably right.

“Unless you are one, work with one, are related to one (and then that’s questionable as I’m sure my brothers think I am a nurse!) or happen to have benefited from the services of one then you probably won’t know what we do and the difference we make.

“It’s about time we changed that. Occupational therapists work in many different roles in health, social care, the voluntary sector, employment – the list goes on. But, fundamentally, no matter where we work, our purpose is to understand the impact of a person’s illness, disability, social circumstances or any other challenge on their ability to do the things they want to do and need to do, and most importantly work together to help them ‘live life their way’. It’s as simple as that.

“So hopefully, after this week, more people will know who we are and what we do and we can become the greatest thing that a lot more people know about!”


– Rebecca Shute, Head of Profession for Occupational Therapy, 2gether NHS Foundation Trust.