Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department or contact the crisis team directly where your needs will be assessed and you will be advised accordingly.
Please visit our get in touch section if your enquiry is not urgent.
Contacting our Crisis Teams
If you are in Gloucestershire, please call: 0800 1690398
The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:
- Option 1 for Stroud and Cotswolds
- Option 2 for Gloucester and Forest
- Option 3 for Cheltenham, Tewkesbury and North Cotswolds
Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.
If you are in Herefordshire, please call: 01432 364046
Is this the first time you have needed help for a mental health crisis?
If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP. Your GP is your family doctor – the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.