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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care, please contact your GP or go to your nearest A&E.

Please visit our get in touch section if your enquiry is not urgent. We recommend that you speak to your GP in the first instance.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

Please note: from 3 April 2017 telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Between 7am and 10pm. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

 

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP. Your GP is your family doctor – the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable or need to talk to somebody now?

If so there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Community Learning Disability Team (CLDT)

The Trust’s Community Learning Disability Teams (CLDT) provide specialist health care services for people with learning disabilities to enable and support them to participate in daily activities and increase or maintain levels of independence.

You can contact our Learning Disability Service on 01452 321000.

What we offer

We work closely with GP’s, education, housing, hospitals, community adult, care directorate, children’s services, day centres, mental health services, advocacy and respite services and voluntary services.

Our team consists of:

Community Nurses
Community Nurses provide specialist advice, support, education and training to help improve the physical and mental wellbeing of people with a learning disability.

Physiotherapists
Our Physiotherapists assess and advise on exercises and activities that can help people remain as comfortable and mobile as possible.

Psychiatrists
Psychiatrists offer a specialist health care service for people with a learning disability and related mental illness.

Psychologists
Psychologists work to promote and enhance the emotional wellbeing and quality of life of people with learning disabilities.

Occupational Therapists
Occupational Therapists help with self-care activities, improving ability to access local facilities, functioning in the workplace or college and the development of hobbies and interests.

Speech and Language Therapists
Speech and Language Therapists assess communication ability, taking into account the service users life experience, limitations and their opportunities and potential for change.

Referral information

For more information on how to get support from our learning disability services please contact us on 01452 321000 or ask your GP to refer you.

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