Q

Search for a condition, service or location

Translate this page

Q

Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care, please contact your GP or go to your nearest A&E.

Please visit our get in touch section if your enquiry is not urgent. We recommend that you speak to your GP in the first instance.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

Please note: from 3 April 2017 telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Between 7am and 10pm. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

 

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP. Your GP is your family doctor – the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable or need to talk to somebody now?

If so there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Mental Health Liaison Team Gloucestershire

Mental Health Liaison Teams are recognised and valuable services with specialist roles in helping to support people with mental health disorders in acute hospital settings.

Our Mental Health Liaison Teams provide comprehensive services to inpatients of Cheltenham General Hospital (CGH), Gloucestershire Royal Hospital (GRH) and the Community Hospitals county wide.

The Working Age Service is based in Gloucestershire Royal Hospital and operates from 8am – 10pm, seven days a week. We assess and identify appropriate support for patients who present with self-injury, suicidal ideation, delirium, depression, psychosis or any other form of mental ill health; regardless of their age or IQ.

The Older Age Service is based in Gloucestershire Royal Hospital and operates from 8am – 4pm, seven days per week. We assess and identify appropriate support for patients with dementia, anxiety, depression, delirium, psychosis or any other form of mental ill health; above the age of 65.

The Community Hospitals Liaison Service is based at Fieldview and operates from Monday to Friday 9am – 5pm. We assess and identify appropriate support for patients with dementia, delirium, depression, anxiety, psychosis or any other form of mental ill health; above the age of 65.

The service offers the following:

  • High quality specialist assessment
  • The development of care plans and the promotion of safe discharge for patients with mental health and alcohol related issues
  • Advice and support for Gloucestershire Hospitals NHS Foundation Trust (GHNHSFT) staff that are engaged in the provision of care individuals with mental health issues
  • A single point of access for the Acute  and Community Hospitals Trusts
  • Timely assessments
  • Regular training for hospital staff

The team can be contacted on 0300 4225490.

Locations for this service

Gloucester Royal Hospital
Great Western Road
Gloucester
GL1 3NN

Telephone: 0300 422 5490 / 5492

Accessibility