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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Perinatal Mental Health Team


About us

We are a specialist multi-disciplinary team providing care and treatment for women who live in Gloucestershire. Our team work with women who are seeking pre-pregnancy advice, are pregnant or women referred within nine months of the post-natal period. We can remain involved up to 12 months after childbirth.

Mental health problems are very common in the perinatal period and up to 1 in 5 women struggle with their wellbeing during this time. We know that women often suffer in silence, but we also know with the right treatment and support that the prognosis is good. We prioritise women with serious and complex mental health needs, including those who have experienced serious mental health episodes in the past but are currently well. We also offer expert advice to women considering pregnancy if they have a severe mental health diagnosis, or have experienced a previous significant postnatal illness.

Contact us

Call 01452 894952

How will I know if the service is right for me?

We will talk with you about what our service can offer and whether telephone advice or an appointment is necessary.

How long will I have to wait for an appointment?

We aim to see everyone within four weeks of referral, the majority we try and see within 2 weeks.  An appointment will take around one hour. You can bring someone with you to the appointment if you wish and of course babies are welcome.

What can I expect from the service?

We will talk through with you any concerns you may have about your mental wellbeing. Our aim is to promote wellness in pregnancy and where indicated develop plans for the postnatal period to prevent relapse.

Accessing the service

Your midwife, GP, health visitor or other healthcare professional can refer you. If you are already working with a mental health team such as a recovery team, or Let’s Talk or if you are under the care of crisis team then they may refer into our service. We can work jointly with other mental health teams to ensure that your perinatal needs are met.

Why have I been referred to the service?

There are various reasons why you may have been referred. Perhaps:

  • you have been treated for a mental health problem in the past and you are planning a further pregnancy or are already pregnant.
  • your GP, midwife, obstetrician or health visitor feels that you may be unwell and could benefit from our help.
  • there is a family history of certain mental health problems, such as bipolar affective disorder or postpartum psychosis, which can sometimes increase the risk of mental health problems after childbirth.
I’ve been referred, what happens next?

We will either contact you by phone to discuss the referral or alternatively we may send you an appointment letter with assessment date.

With your agreement we work with your partner and family members and are available to answer any questions or concerns.

If it is felt that the referral does not meet our threshold, we will offer signposting advice and look at alternative support for you, which might include; Let’s Talk, Homestart or other local support groups.

Care and treatment

Following an initial assessment, your care plan will be tailored to meet your individual needs. Common treatments may include talking therapies, medication and working with you and your baby together.

We provide advice, assessment and signposting that includes:

  • Making contact with you in a timely way
  • An assessment experience that embraces what is important to you in your pregnancy and in planning for the postnatal period
  • A written letter reflecting on the points raised in your meeting
  • The shared development of a plan of care to meet your personal needs
  • Advice in prescribing medication for mental health reasons in pregnancy and breast feeding, for example anti-depressants
  • Promoting wellbeing and relapse prevention in pregnancy
  • Pregnancy planning and birth planning
  • Information about other services, for example Let’s Talk or our Infant Mental Health Team
Appointments with our service

You will be allocated a named perinatal mental health practitioner who will be your main point of contact via the telephone number for our service.

If you are unable to keep your appointment we ask that you give us as much notice as possible. This allows us to make best use of our clinical time. To cancel or rearrange your appointment please call us.

If you need an interpreter to be present or require any specific support to attend your appointment please inform let us know when you receive your appointment letter.

Involvement of partners and significant others

You can bring your partner, friend or family member with you to appointments. We will ask for your consent before sharing any information with friends, family members and carers.


Dads play an important role in their partner’s recovery. We know that it can also be a difficult time for dads and for their own wellbeing. With consent we work closely with them and their partner to support their individual needs.

Confidentiality and consent

When you talk with a health professional in private you will expect that what is said remains confidential. This principle is central to trust between patients and their doctor or other health professionals. Details of your care and treatment, including anything you tell us, remain confidential and will only be shared within our multidisciplinary clinical team (which includes health and social care staff) if necessary.

All health professionals are bound by law and professional codes of conduct to this duty of confidentiality to their patients.

Mother and baby unit

Our nearest mother and baby unit is New Horizons in Bristol.

We have also used the The Chamomile Unit in Birmingham.


We are always looking to improve the quality of the service we provide. To help us to do this we would be grateful it you could give us your views regarding the service you have received from us. You can complete the POEM survey here.

You can contact our service experience team here.

Information for professionals

Referrals to our service can be made using the forms below via the Trust’s contact centre. Referrals are prioritised according to urgency.

The contact centre will contact the perinatal mental health team regarding urgent referrals to ensure prompt response. Urgent referrals are managed by a duty worker who will arrange an assessment appointment within the agreed time standard.

Our team can offer advice and guidance to all colleagues either prior to referral or for any concerns. The advice number is 01452 894952. A clinician will return your call within 24 hours for non-urgent calls.

Locations for this service