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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Recovery Team Gloucestershire

Who uses our service?

The Recovery Team is a comprehensive community rehabilitation and recovery service for people aged 18-65 with severe and enduring mental illness, who have complex needs.

How can we help?

The team’s aims are:

  • To help service users to function as well as possible in everyday life.
  • To enable service users to establish a sustainable, independent quality of life within the community.

It includes outreach support in helping patients to achieve this following discharge, which is normally within six months to two years after admission.

The recovery teams

Cheltenham and North Cotswolds Recovery Team

Leckhampton Lodge
Telephone: 01242 634300

Cirencester Recovery Team

Cirencester Memorial Centre
Telephone:01285 686000

Gloucester Recovery Team

Albion Chambers
Telephone: 01452 894790

Forest of Dean Recovery Team

Colliers Court
Telephone: 01594 593000

Stroud Recovery Team

Weavers Croft
Telephone: 01453 563150

Tewkesbury Recovery Team

Avon House
Telephone: 01684 861150

Accessibility