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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046


Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Vocational Services

Better 2 Work is our vocational service which supports people with ongoing mental health problems who want to find routes into paid employment.

How can we help?

Our Employment Specialists help clients prepare for work, apply for jobs and successfully gain or retain employment.

We offer ongoing support to clients when in work and will provide employers with details as to how they can gain support for their employees with mental health problems. For more information, please read our Better 2 Work leaflet.

To find out more about the service, and to see if your organisation could benefit from being part of this service, please read Better 2 Work – An employer’s guide.

What we offer

The ASC service offers assessment and diagnosis to adults living in Gloucestershire who do not currently have a diagnosis of autism spectrum condition.

If a diagnosis is given, you will be offered a six week course which will help you to understand autism, and give you coping strategies for living with the condition.

We also have occupational therapists who can offer sensory sessions and additional coping strategies.

Referral information

Referral to the ASC service can be via a GP or any member of ²gether NHS Foundation Trust staff.

If you feel you may have an autism spectrum condition, please visit your GP.

Locations for this service