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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire, please call: 01432 364046

The number is available 24 hours a day, 7 days a week.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Patients in Gloucestershire will be able to access pharmacy and urgent GP surgery services this year during the Christmas and New Year period.

From 22 December to 7 January (including Christmas Day), urgent GP appointments are available from 8am – 8pm at either your GP surgery or another one. Contact your surgery for more information or to book an appointment.

If you need urgent medical care when your GP surgery is closed, call NHS 111 and they will make sure you receive the advice and care you need from doctors and nurses working in the Gloucestershire Out of Hours service. This could include advice over the phone, a visit to a local primary care centre or a home visit

Your local pharmacy is a great first port of call if you are ill or injured and are unsure where to turn. To find your nearest pharmacy, including details of opening hours over the festive and New Year period, visit the ASAP website here. The ASAP website and ASAP Glos NHS App can also provide advice on your healthcare options and the right service if needed.

Remember to use Emergency Services wisely; call 999 only when it’s a serious injury or a life threatening situation such as unconsciousness, heavy loss of blood, severe chest pain or stroke.

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