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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Writing is more than a hobby; it helps with so many areas of my life. I believe, and I’ve been told, that I am good at it.

I’ve written two books about my experiences of mental illness which I hope to publish one day. I’ve also started writing short stories about mental illness. They are meant to be fiction but contain a lot of my own life.

Just the act of writing gives me a buzz. I write 500 words at one go and try to do that twice a week. Writing helps my mood and insight; I stay aware of illness and I’m happy to be creative.
From the very start of my illness in 2003, I said I was going to be a writer. I was going to write a philosophy book that would cure all the world’s ills. I still plan to write a philosophy book, but with more realistic expectations.

It wasn’t until I went back to university to study Religion, Philosophy and Ethics, that I learned to write. Before then I would write maybe only one paragraph and then get stuck. But, through writing essays at university, I discovered how to write.

Maybe one day I will be a full-time writer? I haven’t discovered the commercial possibilities of my writing yet, but at the moment I get so much out of it; being creative helps my confidence. Possessing such a skill gives me a great feeling of satisfaction.

It’s a way to express my hopes and fears. To put my worst experiences down in writing provides me with a great release. I feel can let go of some of my darkest times. Writing is a way to move on in life.

Maybe my writing will inspire people with similar problems? Hopefully it will show them that there is light at the end of the tunnel.