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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Privacy statement

Statement for forms:

²gether NHS Foundation Trust collects personal information when you become a member of our Trust, enter a competition or request further information. We will use this information to provide the services requested and information about relevant services unless you opt out. ²gether NHS Foundation Trust will not share you information. For more information explaining how we use your information please see our privacy policy.

Your information

²gether NHS Foundation Trust collects personal information via the internet when you:

  • Become a member of the trust using our on-line application form.

We will use this information to provide you with a membership pack, quarterly newsletter and Trust election information and relevant updates and alerts. ²gether NHS Foundation Trust will not share you information with anyone else.

  • Enter our on-line competitions

We will only use this information to contact the winner of the competition or to provide further information on services relevant to the competition unless you choose to opt out. ²gether NHS Foundation Trust will not share your information with anyone else.

  • Request information such as leaflets through our website

We will only use this information to send the requested information. ²gether NHS Foundation Trust will not share your information with anyone else.

This privacy policy explains how ²gether NHS Foundation Trust uses any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you become a Trust Member, request information or participate in competitions.  Website usage information is collected using cookies.

The questions asked include, but are not restricted to:

  • Name
  • Address
  • Date of birth
  • Email address
  • Gender
  • Ethnic origin

How will we use the information about you?

We collect information about you to process your request, send you membership information, and notify you if you are a winner of our on-line competitions.

We may use your details to send you information about our services unless you choose to opt out of receiving this type of information.

²gether NHS Foundation Trust will not share you information with any other organisations.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or http://www.allaboutcookies.org/

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 20th April 2010.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

Contact details are available by clicking here.

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