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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.


Our research team participates in national and local studies, aimed at increasing our understanding of mental health conditions, improving the services we provide and helping to develop new treatments.


The Research and Development Strategy

Clinical research within health services has become more important than ever. Government policy requires NHS Trusts to ensure patients are informed about NHS research, are supported to make choices about taking part in it and ultimately receive the best possible care.

²gether has been involved in research for the last 15 years. Our research department has grown from one funded research nurse in 2009 to a team of seven which now includes research nurses, research practitioners and administration support. We have a dedicated research centre based in Cheltenham where the team works alongside other clinical teams within the trust. We encourage participants to sign up to our research studies across all of our service areas throughout Herefordshire and Gloucestershire.

Our vision is to be a world-class centre of practice-based research and development to help make life better.

Our Research Team is based at the Fritchie Centre

The centre is named after a former Trust chair, Baroness Rennie Fritchie. The Research ²gether Centre provides a base for the Trust’s research team, which supports and delivers research opportunities for patients and carers across all our services in mental health and learning disabilities, both at the centre and in the community.

The primary focus of our current research will be into Alzheimer’s disease and other forms of dementia. The Trust wants to help understand the causes of dementia and find ways of diagnosing it earlier and more accurately.

All research follows strict guidelines and governance procedures laid down by the National Institute for Health Research (NIHR).

We are currently looking for participants to take part in our research.  If you are interested in participating, please email 2gnft.research@nhs.net​.

Our Performance in Initiating and Delivering Clinical Research

You can find out more about our performance here.

Useful Links:

Join Dementia Research (JDR)


Alzheimer’s society


Carer’s Gloucestershire


Who our partners are

National Institute of Health Research (NIHR)

  • Improving the health and wealth of the nation through research
  • Funded by the Department of Health to improve the health and wealth of the nation through research
  • Ensure the NHS is able to support the research of other funders to encourage broader investment in, and economic growth from, health research
  • Work with charities and the life sciences industry to help patients gain earlier access to breakthrough treatments
  • Train and develop researchers to keep the nation at the forefront of international research

Cobalt Health

  • A diagnostic imaging Centre
  • Provide MRI and PET scans for our clinical trials