Search for a condition, service or location

Translate this page



Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

As part of Mental Health Awareness Week, we are sharing stories of how people have benefited from ²gether services.

Sarah, from Cinderford, was referred to Let’s Talk by her GP, following a diagnosis of post traumatic stress disorder (PTSD), linked with stress, anxiety and depression.

She said: “I had serious medical complications and an emergency hospital admission following major lung surgery, and my recovery and recuperation was extremely limited both physically and mentally.

“My GP referred me to Let’s Talk and I initially had telephone conversations, and then one-to-one face-to-face sessions with my brilliant therapist in Cinderford.

“My therapy sessions were invaluable to me. I had somewhere quiet and calming to go to; it was very easy to be myself and my therapist allowed me to talk, scream or cry at him whenever necessary.  In informal meetings he listened intently and he cared; he was never judgemental and did his utmost to support me in every way possible.

“It was most certainly helpful to talk through my issues, worries and concerns.  The therapy greatly lightened my burden and lifted a weight off my shoulders each time. When I reflect upon my sessions, noting where I started from to the place I am now, I can see that I have hugely improved my mental wellbeing.  I am not quite out of the woods yet as I still have to continue to master strategies and techniques that I have learnt but, without doubt, my amazing and patient therapist has turned my life around and I’m returning to my “old self”, for which I will be indebted to him forever.

“Without hesitation, I would absolutely recommend the Let’s Talk Service (particularly my Cinderford clinic) to other people.”

If you are experiencing issues with your mental health or wellbeing, you should speak to your GP or, if you live in Herefordshire or Gloucestershire, contact Let’s Talk on 0800 073 2200. You can also visit www.talk2gether.nhs.uk.