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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Our ROSCAs are now in their 11th year and we are proud to once again invite our service users and carers to nominate an individual or team who has given exceptional service.

This award is exclusively for you as a service user or carer to nominate an individual or a team from ²gether who has really made a difference to you, going beyond what is required by their job and truly seeing things from a service user’s perspective.

The winner of the 2016 award was Vicky Mullholland, Community Mental Health Nurse.

The nomination for Vicky said: “My son has had numerous care co-ordinators but Vicky stands out as being exceptional because of her compassion, drive, thoughtfulness and her efficiency.

“What she promises, she delivers. She has always involved me as his carer and kept me informed of his progress even when it was not easy to do so.  She has never given up on him and has supported him through some very difficult times”.

If you would like to nominate a member of staff or a team, you can make your nomination by clicking here.

Everyone who is nominated will receive a commemorative certificate. All nominations will be considered by our judging panel and the 3 shortlisted nominees will be invited to our annual awards ceremony where the winner will be announced.

You can also download a copy of the nomination form and email it to: 2gnft.theroscas@nhs.net or send it to ROSCAs, HR, Rikenel, Gloucester GL1 1LY.

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