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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department or contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP. Your GP is your family doctor – the doctor you would normally see if you are ill or concerned about any aspect of your health. They will be able to refer you to the most appropriate mental health service in your area.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Smokefree

From April 2017, ²gether NHS Foundation Trust is Smokefree. No smoking is allowed at any of our premises, including in car parks and gardens. This applies to everyone – staff, service users, and visitors.

We’ve taken the decision in line with guidance from the National Institute for Clinical Excellence (NICE) which states that secondary care providers have a duty of care to protect the health of, and promote healthy behaviour among, people who use, or work in, their services.

Watch this short film to find out more about why we are going Smokefree.

Did you know?

  • Smoking is the primary reason for the 10 to 20 year shortened life expectancy for people with a mental health disorder. Smoking causes cancer, cardio vascular disease and chronic obstructive pulmonary disease.
  • People with mental health conditions consume 42 per cent of all tobacco bought in the UK.
  • Many think smoking is a mood enhancer – in fact it causes depression, stress and anxiety.
  • Smokers have a 79 per cent increased risk of being diagnosed with Alzheimer’s disease.

These are just some of the reasons why cutting down or giving up smoking altogether can have a huge impact on improving your health and wellbeing.

How to get help quitting

  • If you are one of our service users, ask to speak to a Smokefree Champion or Quit Advisor.
  • If you live in Gloucestershire, visit www.hlsglos.org or ring 0800 122 3788.
  • You can also call the national Smokefree helpline on 0800 022 4332 (Monday to Friday 9am to 8pm, Saturday and Sunday 11am to 5pm).
  • GPs can provide advice and prescriptions for nicotine replacement therapy (NRT) products and most surgeries have nurses who offer a stop smoking service.
  • The national Smokefree website includes a wide range of support options and advice.
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