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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

²gether NHS Foundation Trust has been working with the national Time to Change campaign on a project aimed at tackling stigma and discrimination reported by people using mental health services across the UK.

As well as reporting that they have experienced stigma on a day-to-day basis, Time to Change reports that service users have also said that they sometimes experience stigma from within mental health trusts as well.

Professor Jane Melton, Director of Engagement and Integration, said: “We understand that stigma around mental health doesn’t just come from outside our organisation; it can also be present within the organisation as well and we wanted to address this.

“We’ve been working with Time to Change to tackle stigma, and were keen to take part in a pilot project that looked at how we could also address stigma within our own organisations.

“We asked staff to fill in a short survey before and after participating in the workshops, and were proud to see that the results showed a statistically significant improvement in the way staff engage with our service users.”

The results show an 11 per cent improvement in staff strongly feeling that they are personally able to make a difference to the experience of service users.

After attending Trust-facilitated workshops there was a nine per cent increase in staff feeling that people reporting stigma had valid concerns.

People who took part in campaigns and workshops said they were more likely to make changes as a result of the work, and almost half of those taking part said they had made changes to their practice.

And 67 per cent of respondents to the survey said that as a result of the campaign, they were more likely to find out about the small things that can make a positive difference to the experience of people using services.

Brian Dow, Director of External Affairs at Rethink Mental Illness, one of the charities that runs Time to Change in conjunction with Mind, said: “We know attitudes are gradually improving, and that the one in four people with a mental health problem are experiencing less discrimination in many areas of life, including from family, at work and in relationships. But one area where we haven’t seen the same level of improvement is, perhaps surprisingly, within mental health services.

“We took the decision to tackle this head on in 2015 and have since been working closely with ²gether NHS Foundation Trust, mental health professionals and those who use these services to make a change. It’s good to see that as a result of this important piece of work, nearly half of staff who took part are already making changes to the way they work. Everyone should be able to live their life and access the support they need without fear of being judged, and it’s good to see we are edging ever more closely to this.”

The next steps for the Time to Change project are now being considered nationally, and we will continue to support it within the Trust.

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