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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

A new non-executive director has been welcomed to the board of ²gether NHS Foundation Trust.

Dominique Thompson, who lives in Bristol, was a GP for almost 20 years. She specialised in student health and specifically mental health, along with a special interest in eating disorders.

She sat on the National Institute for Clinical Excellence (NICE) guidelines panel for the new eating disorder guidance published in May 2017 and created the primary care eating disorders service for the city of Bristol. Dominique was also named Bristol Healthcare Professional of the Year in 2017.

After leaving clinical practice last September, Dominique felt that she had accumulated lots of skills in the field of mental health and wanted to put these to good use whilst supporting the NHS at a more strategic level.

She explained: “I thought the role seemed like a great opportunity for me to use my skills and knowledge in a new environment. It was important to me that I work with a trust covering young people and eating disorders, as this is where my expertise and interests lie.

“I think it’s really positive for any mental health trust to have a GP on the board as it means that primary care has a voice and is represented.”

Ingrid Barker, Chair of the Trust, welcomed Dominique to the Board. She said: “Dominique’s background as a GP will be invaluable to the Board as we work so closely with primary care. She will also help our thinking as we further develop our integrated services with our partners, Gloucestershire Care Services and GPs for local populations. Dominique brings her impressive intellect and knowledge of the NHS to the table as well as a passionate interest in young people.”