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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

The hard work and dedication of mental health and social care staff and volunteers from across ²gether NHS Foundation Trust has been recognised at an annual awards ceremony.

The Trust’s Recognising Outstanding Service and Contribution Awards (ROSCAs) took place at Hatherley Manor Hotel, near Gloucester, on Friday evening (20 July).

Around 125 staff, volunteers, service users and carers from across Gloucestershire and Herefordshire attended and awards were presented in 10 categories.

In addition, long service awards were presented to staff who have given either 20, 30 or 40 years’ dedication to the NHS, totalling an impressive 2580 years between them.

Ingrid Barker, Chair of ²gether NHS Foundation Trust, said: “The ROSCAs celebrate the amazing dedication, commitment and compassion of our colleagues working across the Trust. It has been inspiring to hear about the work of those who were nominated, and how they provide such a high quality and caring service to those in need.

I would like to say a huge thank you and congratulations to all of the nominees and winners for what they do on a daily basis.

Paul Roberts, Chief Executive, ²gether, said: “This is the eleventh year of the ROSCAs but my first as Joint Chief Executive. It was an honour to attend the event, celebrate success and recognise those who go the extra mile every day.

“The awards highlighted shining examples of teamwork, innovation, leadership and putting service users and carers at the heart of everything.

“Everyone nominated for a ROSCA represents the strong values which the Trust is built on, and I thank them for their hard work and commitment.”

More than 200 nominations were received for this year’s awards from staff, service users and carers.

The ROSCAs judging panel consisted of service users, trust governors, trade unions and sponsors.

The 2017 ROSCAs were sponsored by Alpha Colour Printers, West of England Academic Health Science Network (WEAHSN), Midcounties Co-operative, Unison, Gloucestershire Young Carers and PR Productions.

The list of winners is as follows:

Unsung Hero

Bill Wright and Stephanie Campbell – Santa and his Elf

Valuing Diversity

The Criminal Justice Liaison Team

Carer and Service User Involvement

Andrew Telford, Community Services Manager

Service Users and Carers Choice

Colleen Brady, Community Learning Disability Nurse

Award for Innovation

The Rapid Access Physiotherapy Team

Clinical Team of the Year     

Charlton Lane Hospital Team

Non-Clinical Team of the Year

The E-Rostering Team

Best Supporting Colleague

Conway Jones, Senior Mental Health Practitioner

Best Supporting Manager

Colin Wright, Deputy Manager, Berkeley House

The CEO’s Award for Outstanding Contribution

Jim Stone

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