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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Charitable Funds

The Trust’s Charitable Funds enable people to experience things which are not part of core NHS spending.

Through the generosity of thousands of people over the years, those in our care have benefited from additional resources, enhanced patient care and improved therapeutic environments. They have had the invaluable opportunity of learning new skills, gaining experience in meaningful activities, building new relationships and improving their self-esteem and self-worth.

The Trust’s Charitable Funds are also used for staff welfare and improving the working and learning environments throughout the Trust.

These benefits could not be offered without your generosity.

Our Charitable Funds consist of a main charity and six special purpose charities:

  • Countywide Mental Health Services (Gloucestershire)
  • West Gloucestershire Mental Health Services
  • North Gloucestershire Mental Health Services
  • South Gloucestershire Mental Health Services
  • Children and Young Persons Mental Health Services (Gloucestershire)
  • Herefordshire Mental Health Services Charity

People offering gifts are welcome to suggest how they might wish to see their donation used. However, ²gether NHS Foundation Trust Charitable Fund only accepts unrestricted donations; that is, gifts which may be used for any of the charitable purposes covered by the funds.

If you wish to know which Charitable Fund relates to which part of the Trust’s services please contact the Trust’s finance department on 01452 894761 or email 2gnft.Financial-Accounts-Team@nhs.net.

How do I make a donation?

For guidance on how to make a donation, please read our Guidance to Donors leaflet.

Can I fundraise for Charitable Funds?

Yes, but we are required by law to have a written agreement with anyone fundraising for us. If you have a fundraising idea, please complete and return the Fundraising Application Form before you start.

Legacies and bequests

If you are thinking about offering this type of gift, the Trust’s finance department are happy to provide advice on how to proceed. Please telephone 01452 894000 to speak to a member of the finance department or email 2gnft.Financial-Accounts-Team@nhs.net.

Please note ²gether NHS Foundation Trust will never share the names of donors or fundraisers with anyone or any other organisation.