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Help in a crisis


Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.


Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.


Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Charitable Funds

The Trust’s Charitable Funds enable people to experience things which are not part of core NHS spending.

Through the generosity of thousands of people over the years, those in our care have benefited from additional resources, enhanced patient care and improved therapeutic environments. They have had the invaluable opportunity of learning new skills, gaining experience in meaningful activities, building new relationships and improving their self-esteem and self-worth.

The Trust’s Charitable Funds are also used for staff welfare and improving the working and learning environments throughout the Trust.

These benefits could not be offered without your generosity.

Our Charitable Funds consist of a main charity and six special purpose charities:

  • Countywide Mental Health Services (Gloucestershire)
  • West Gloucestershire Mental Health Services
  • North Gloucestershire Mental Health Services
  • South Gloucestershire Mental Health Services
  • Children and Young Persons Mental Health Services (Gloucestershire)
  • Herefordshire Mental Health Services Charity

People offering gifts are welcome to suggest how they might wish to see their donation used. However, ²gether NHS Foundation Trust Charitable Fund only accepts unrestricted donations; that is, gifts which may be used for any of the charitable purposes covered by the funds.

If you wish to know which Charitable Fund relates to which part of the Trust’s services please contact the Trust’s finance department on 01452 894761 or email 2gnft.Financial-Accounts-Team@nhs.net.

How do I make a donation?

For guidance on how to make a donation, please read our Guidance to Donors leaflet.

Can I fundraise for Charitable Funds?

Yes, but we are required by law to have a written agreement with anyone fundraising for us. If you have a fundraising idea, please complete and return the Fundraising Application Form before you start.

Legacies and bequests

If you are thinking about offering this type of gift, the Trust’s finance department are happy to provide advice on how to proceed. Please telephone 01452 894000 to speak to a member of the finance department or email 2gnft.Financial-Accounts-Team@nhs.net.

Please note ²gether NHS Foundation Trust will never share the names of donors or fundraisers with anyone or any other organisation.