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Help in a crisis

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046

 

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

NHS Choices

If you don’t have a GP, use the NHS Choices service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

Staff recognition

Our Recognising Outstanding Service and Contribution Awards (ROSCAs) highlight the huge contribution and achievements of staff, teams and volunteers across our organisation. The annual awards reflect our core values.

Our awards evening for ROSCAs 2016 took place on 3 March 2017, and marked ten years of celebrating staff talent, skill and innovation.

Nominations for this year’s awards will open later this summer. This will be your opportunity to nominate an individual, manager, team or volunteer for an award.

Make a nomination

If you would like to nominate someone for a ROSCA, please email anna.lipington@nhs.net

Nominate if you are a member of ²gether staff

How to nominate for a ROSCA – employees

Nominations for the next ROSCAs will open later this summer.

What are we looking for?

You can nominate an individual member of staff or a team from any staff group who you believe makes an outstanding contribution and deserves recognition.

Please note:

  • You cannot nominate yourself or a family member for a ROSCA
  • You cannot nominate the team in which you work for a ROSCA. However, Team Managers can now nominate their teams as long as they are not included in the nomination.
  • If you have any doubt about who is part of the team and who can nominate a team please call Anna Lipington on 01452 894660.

Which categories can I nominate for?

If you are an employee of ²gether NHS Foundation Trust, you can nominate in the following categories:

Unsung Hero

This award is to recognise the achievements of a volunteer or group of volunteers registered with the Trust who aren’t usually eligible for recognition in the way that staff are and whose work encompasses all of the Trust values.

We also accept nominations for volunteers or groups of volunteers from partner organisations.

 

Award for Innovation

This award is about people who are switched on to new developments and innovative ways of thinking their way round problems and in doing so have made a difference large or small – to our performance.

This award is sponsored by West of England Academic Health Science Network.

Carer and Service User Involvement

This award recognises a genuine commitment to putting the needs of service users and the carers that we serve at the heart of what we do. Nominees will have clearly shown that they have engaged with service users and the carers and listened to their view allowing them to make truly informed contributions to discussions. Nominees will be able to demonstrate that involvement has resulted in plans that were jointly conceived and developed and have support of the carers and service users in implementing the plans.

This award is sponsored by Gloucestershire Young Carers

Clinical Team of the Year

Working together to get the job done really, really well – What more is there to say?
The definition of a team in this context is members of staff from the same team or a group of people sharing the same goals and working together on a particular service or project on a day-to-day basis.

Non-Clinical Team of the Year

Working together to get the job done really, really well – What more is there to say? The definition of a team in this context is members of staff from the same team or a group of people sharing the same goals and working together on a particular service or project on a day-to-day basis.

Valuing Diversity

We’re looking for shining examples of individuals or teams who have been creative in recognising and valuing diversity which as a result has produced benefits for all.

This award is sponsored by:

Best Supporting Colleague

Do you work with someone who is exceptional, either directly or indirectly? Have they helped or supported you and others? Are they tireless in their efforts? Is it just accepted as the norm for this individual? Well now is your chance to recognise the support that you or others receive from your colleague.

There is a monthly award for the Best Supporting Colleague. The winners will be presented with their certificate either at a Trust board meeting or at the recipient’s place of work. All the monthly nominations, winners or otherwise will be put forward for the annual wards later in the year. Any nominations received after the closing date of 31 October 2014 will go forward into next years’ awards to ensure no nominations are overlooked.

Best Supporting Manager

Is your manager always there for you? Do they support you in your work? Would you like the chance to recognise their efforts? Well this is your chance to nominate your manager in this category. This award will recognise the achievements of those involved in management, both medical and general managers.

CEO Award for Outstanding Contribution

It recognises an individual who, over a number of years, perhaps over their whole career has consistently shown outstanding dedication, commitment and innovation that has benefited service users, carers, colleagues and the whole service. It may be a way to recognise a lifetime of service for someone retiring or celebrating many years of service with the NHS.

Want to nominate online?

1. Click on one of the following categories and fill in the online nomination form:

2. Download a nomination form from the list on the right and send it to: ROSCA Nominations, c/o Anna Lipington, ²gether NHS Foundation Trust, Rikenel, Montpellier, Gloucester GL1 1LY. Alternatively, you can email your completed form to anna.lipington@nhs.net

3. Request a printed form from Anna Lipington on 01452 894660.

Nominations must be received by Friday 11 November 2016.

If you need any assistance with your nomination, please contact Anna Lipington on 01452 894660 or email anna.lipington@nhs.net.

Which category should I use?

For guidance on which award category is the most suitable for your nomination, please click here.

Nominate if you are a ²gether service user or carer.

How to nominate for a ROSCA – service users and carers

If you are a service user or carer you can nominate for the Service Users and Carers Choice Award category.

Nominations for this award can only be made by service users or carers who have contact with ²gether NHS Foundation Trust and it is intended to allow service users or carers to nominate an individual or team who, in their opinion, has made an outstanding contribution. This contribution could be in any area: clinical care, service user involvement, administrative support. The decision is entirely up to the proposer but must clearly demonstrate that the nominee truly sees from a service user’s perspective.

What are we looking for?

You can nominate an individual member of staff or a team from any staff group who you believe makes an outstanding contribution and deserves recognition. Please see the Information Sheet for further guidance (there is also an easy-read version of this available on the right hand side of this page).

How do I nominate?

1. Click on the link below to complete an online nomination form:

Service Users and Carers Choice

2. Download a nomination form from the list on the right and send it to: ROSCA Nominations, c/o Anna Lipington, ²gether NHS Foundation Trust, Rikenel, Montpellier, Gloucester GL1 1LY. Alternatively, you can email your completed form to anna.lipington@nhs.net

3. Request a printed form from Anna Lipington on 01452 894660

4. If you would like to use an easy read version of the nomination form, please click here

Nominations for the next ROSCAs will open later this summer.

If you need any assistance with your nomination, please contact Anna Lipington on 01452 894660 or email anna.lipington@nhs.net

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